Beeline personal account - login by phone number, registration, recovery

All subscribers of the company can connect to the electronic service for managing their Beeline number. This service greatly facilitates control of expenses, management of subscriptions and services on the number, allows you to make online transfers and much more. Let's talk about what a Beeline personal account is, how to use it, and whether it is possible to recover your login password.

General information about the service

Login to your Beeline Personal Account.
Your personal account is a convenient electronic tool designed to manage your tariff plan and personal account. All necessary actions are performed in 1-3 steps. Using the service you can:

check your account status, find out the amount of the subscription fee, the cost of tariffs and options;
get details of expenses, Internet connection statistics;
view the characteristics of new offers, connect or configure them if necessary;
block your home Internet or television while you're away.

How to pay for Home Internet and TV?

by bank card
from mobile phone account
set up auto payment
using the Trust payment service
in cash at Beeline offices or payment terminals

The subscription fee is automatically charged every 30 days and is not tied to a specific date of the month.

How to set up Home InternetI can’t connect to the Internet. Not a single page opens.

Check that the Internet cable is securely connected to the computer or to the WAN port of your router;
Make sure that the cable is not damaged or pinched by a door or other objects;
Be sure to make sure that you are connected to the Wi-Fi network of your router and enter the correct password;
Unplug the router for 15 seconds and turn it on again. We also recommend restarting the device from which you access the Internet.

I did everything but nothing helped

Plug the Internet cable that came into your apartment directly into your laptop or computer.
Use the instructions for setting up the Internet.
You can find it yourself on the website beeline.ru in the Help>>>Home Beeline>>>Home Internet section
If the Beeline website does not open or you cannot connect an Internet cable directly to your device, contact the Customer Support Center for help at 8 800 700 8000

Personal accounts from Beeline

The company offers 2 types of services intended for different categories of users.

mobile connection

You can use this account option from Beeline at any convenient time. It is allowed to obtain a new password before each authorization. The service’s functions allow you to receive details of the services used over the last month, check the status of several personal accounts issued for one client, track expenses, and top up your balance.

Home Internet and TV

For the convenience of the operator and clients, the functions of the Beeline Personal Account are divided into categories. The version is browser-based, so the user can easily work with the service on any computer.

In your personal account you can get detailed information about the tariff plan, the possibility of connecting additional packages, and methods of replenishing your account.

If Internet access is limited, a special section appears with connection statistics.

In your personal account we will find out information about your tariff plan.

Features of the My Beeline account

A subscriber’s personal account is one of the most convenient and simplest ways to manage your number, configure it and receive up-to-date information about your account status and statistics.

The main personal page displays all the basic data and the most popular number control elements. It shows the phone number, the balance of the main and additional personal accounts, the current tariff plan indicating the subscription fee. In one click, the subscriber can view the tariff characteristics and change it, block a number, top up the balance or take a trust payment.

Just below, Beeline’s “Service Guide” contains information about discounts and offers from the company’s partners.

The “Connected Services” section shows all connected services and information services. Here you can see their description and the amount of the subscription fee, as well as disable unnecessary ones or select and connect new options.

On the “Details” page you can get a full report on your number - the history of the main and bonus balances, see the general structure and detail of expenses by day. If necessary, you can download the report in a convenient format or order it to be sent by email.

All data is stored for up to 5 years, and through the online account you can get a report for the last 8 months. At the same time, you cannot delete your personal account or erase the history of calls and transactions with the number. Detailed information in the section: How to order call details.

In the “Settings” of your personal account, you can set parameters for access to your account and notifications about actions with the number, change your password and configure methods for restoring it.

The procedure for registering in LC for users of different Beeline services, as well as individuals and corporate clients, varies. You can find the instructions here: for home Internet and TV subscribers, legal entities.

Benefits of use

The positive qualities of the service in question include:

quick viewing of information about the status of your personal account and connected options;
details of expenses with time indication;
convenient tables and graphs with the ability to set the necessary parameters;
cost optimization by quickly disabling or activating additional services;
manage any options without visiting a service center;
easy access to settings;
ability to manage multiple numbers;
account replenishment without commissions;
providing information about promotions.

How to log in using username and password

Login to My Beeline (personal account) is carried out using a login and password: login is the phone number with which the personal account was registered. In ten-digit format, without +7 or 8, like this: 9xxxxxxxxx. Also, a login can be assigned by the user independently, at any time after registration.

To enter a Beeline subscriber's personal account, you are supposed to use the following password:

Permanent, which is set by the subscriber after creating a personal account. This option, naturally, can only be selected with secondary (at least) authorization;
One-time, sent as SMS by the system every time a login request is made. It can always be used without creating a permanent one that can be forgotten or somehow allowed to fall into the hands of an attacker;

First, go to the official Beeline website. We find it by searching through the browser, and then click on the yellow “Personal Account” button in the upper right corner.

In the center of the screen you will see to enter your login or phone number - enter.

On the next page you need to choose whether you will log in with a permanent or one-time password. You can enter My Beeline (personal account) like this:

With disposable. Click on “Receive by SMS” or simply send a USSD request to *110*9#. We wait for the SMS with the combination and enter it into the appropriate field on the website. And here you can find out how to connect the Internet to your smartphone quickly and easily.

With constant. Click on “Log in with a permanent password” and fill in the appropriate field.

Now all you have to do is click on “Login”. In just a few seconds, the system will recognize you and provide access to your personal account.

By the way, the first login to your Beeline personal account after connecting is a kind of registration in the system; we have prepared a separate article with details on this topic.

Please note: here, on the authorization page, you can get a permanent combination to log in to www my Beeline ru (personal account) using your password and login. Under the login entry field, click the “How to get” button, and then select “To mobile or “All in one”.

Next, enter your login/number in the field and click on “Receive”. We are waiting for an SMS with the result.

Brief information on the topic. In Beeline, logging into your personal account for various services is carried out using the standard “login + password” scheme. Login pages:

Mobile connection;
Home Internet and television;
Home telephone and Internet Light;

Registration of your Personal Account

To open a service intended for mobile users, perform the following steps:

Go to the website Beeline.ru. Fill out the forms by number. The combination must consist of 10 characters without the country code.
Click “Continue”. Enter the password that you receive via SMS.
Sign in.

When registering a personal account for home Internet, follow the above link and enter your personal account number instead of a telephone number. You can view the necessary information in the contract. After clicking the “Continue” button, indicate the password provided by the Internet master who connected it.

Receiving a password for the first login to your account.

How to log into your Personal Account if you forgot your login or password?

If your login or password has been lost, access to your account can be easily restored. Unfortunately, you won’t be able to find out your old forgotten password, but you can reset it and create a new one.

To do this, you need to re-obtain a temporary password from the user account using the command *110*9# or by sending a request through the form.

Do not try to guess the password yourself, and be careful when entering it - after 10 attempts to enter it incorrectly, for security reasons, access to the account is blocked for up to 24 hours.

Restoring your login is also quite simple. In most cases, the login is a phone number and it comes in an SMS along with a password when you send the command *110*9#. If you cannot send a USSD command, then you can use other ways to find out your phone number.

If the login is a personal account number or contract number, then to restore it you will need to contact the nearest Beeline office.

Login methods

The authorization method depends on the version of the service and the type of code selected (permanent or temporary).

In the new version of LC

To gain access in this case, perform the following steps:

Go to the main page https://beeline.ru/login/. Enter the number used during registration. Click the “Continue” button.
In the new window, click on the inscription “Get password”. A message containing a verification code is sent to your phone. The combination is entered in the appropriate line.
Click the “Login” button. The system offers to replace the one-time code with a permanent one. It should consist of numbers and Latin letters, arranged in random order.

In the old version

In this case, enter the office as follows:

Open the main page of the Beeline website. Enter the number without the country code in the Login line. Click the “Get password” button.
An SMS with a verification code is sent to your phone. Press the “Done” key. The old version of the web interface will become available to the user.

By number

This is the simplest authorization method, for which you need to enter your mobile number by clicking on the “Personal Account” link. After clicking “Continue” you will receive a message with a one-time verification code.

Features of the mobile version

The operator's clients can install the My Beeline application for free. Its capabilities completely replicate the set of functions of the service used on a computer.

The program is downloaded from the Google Play or App Store catalog.

After the installation process is completed, open the application and log in to the system using the login and password specified at the registration stage.

Options for logging into your account.

Permanent and temporary password

If necessary, the user can replace the one-time combination with a more convenient code. After performing this action, you will not have to constantly request the combination of characters required for authorization. To set a permanent password, click on the “Change” link. After this, enter the old and new code.

My Beeline login to your personal account via phone number: system capabilities

Having logged into his account and starting to navigate through the functional buttons of the site, the user sees the entire list of activated and available for activation pages in the Beeline user account contains a main menu consisting of the following clickable sections:

rates);
services;
finance and detailing;
help and feedback;
Payment Methods;
recommended suggestions.

Next, we will briefly describe the data offered by the system and the functionality of all items presented in the menu.

Rates

Tariffs – a menu tab containing detailed information about the name of the connected tariff plan. The description indicates the characteristics and service plans (packages) available to the client. By clicking on the “Change tariff plan” icon, you will receive detailed information about the available tariff packages - their relevance and prices will be displayed.

A hint will also appear about the most beneficial package for each specific user (it will be offered based on statistics on number usage, replenishment, number of sent/received messages and other data).

Services

Services – a menu section that provides the mobile operator client with a list of all available services of the service. To select suitable ones or cancel already connected ones, just move the mouse cursor over the button stylized as a “daw” and click.

Finance and detailing

Finance and detailing is an extremely important section of the user menu. It provides detailed information about the payments made by the client, the current state of the balance, indicating the services for which it was spent.

In this section, you can flexibly configure the frequency of sending statements. They will be sent to the email address specified during registration, and the invoice format (xls or pdf document) can also be selected.

Help and feedback

Help and feedback – a menu section containing detailed instructions regarding the use of the service and answers to the most frequently asked questions. If, after reading the detailed manual and reading the answers, you still don’t know what to do, this menu button is just for you.

Moving through the intuitive interface, you find yourself in the “Create a request” window, where you enter your own question. Depending on the workload of the online consultant, the answer will be received within a few seconds to a couple of minutes.

Payment Methods

Payment methods are another “financial” section of the menu. It contains settings for the frequency of payment using a bank card. Using convenient prompts, you can link/unlink a payment card, specify limits and frequency of payment debiting.

There are also settings here, with which you can connect the payment of telephone bills for loved ones and relatives. Attention! This service is available only to Beeline network subscribers. It is not possible to connect subscribers of other mobile companies to payments.

Featured Suggestions

Recommended offers - this auxiliary section is significant in that upon logging in, the user is given up-to-date information about all the Operator’s branded offers. Here the user sees everything: both the most profitable tariff package, ideally suited to him personally, and new built-in services.

Data recovery

To restore access to your account by phone number, perform the following steps:

Go to the official website https://moskva.beeline.ru/. In the upper right part of the window you will find the “Personal Account” icon. In the dialog box, select the “Phone or login” option.
Indicate the number to which the account was previously registered. Click the “Continue” button.
Reuse the cabinet icon. Select the item “Receive code via SMS”. A message will be sent to your phone with the required combination of characters. Enter it in the appropriate field and click the “Login” button. The subscriber is taken to his profile. Here you need to find the Settings icon.
In the pop-up window, select the “Password and access” option. They enter the code received on the phone and come up with a new combination. Click the “Change” button.

After completing all the steps, you go to the main page of the personal account. The next time you log in, use the previously specified combination.

Password recovery process.

How to log into your account using a phone number via a usb modem

You can log into your Beeline personal account using your phone number and in another more “sophisticated” way - if you have a proprietary USB modem from this company. Among other things, the operator has also introduced a free password reset option for users with multiple subscriber contracts.

Conditions for resetting the password for logging into your Beeline personal account via a modem:

If you have a smartphone with a built-in function for receiving SMS, obtaining a password is quite simple. To log in to the system for the first time or reset your password, enter the USSD command *110*9#. Wait for the response SMS message and enter the password in the required field, then confirm the action by clicking on the “OK” button.
Unfortunately, not all tablets support receiving SMS messages. If your device has access to the mobile Internet, open any installed browser and enter the service address my.beeline.ru . Turn off Wi-Fi in advance, because most likely your type of tablet device already supports GPRS\EDGE\3G\4G. If you have previously logged into your account, the system will automatically recognize you and prompt you to log in. All you have to do is log in successfully.
If for some reason your device does not see the network and connecting to the Internet is impossible, dial the support phone number: 88007000611 or use any other device that sees the network. When contacting support, be prepared to indicate the passport data for which you signed an agreement with the mobile operator. Personal information is required to verify and protect your account from unauthorized access.
If the device sees the network perfectly, but for a number of reasons you do not want (or cannot) remove the SIM card from the usd modem and install it in your smartphone (tablet), go to the service website in your browser (enter or copy the beeline address into the address bar. ru ), please indicate your phone number in the appropriate box. After a couple of seconds, the password for your personal account will be sent to your modem, notifying you with a corresponding notification.

Functionality of the Personal Account

For the convenience of the client, the service interface is divided into categories.

Replenishment and money transfers

Using this tab, users pay for:

mobile communications;
housing and communal services;
Internet;
fines and loans.

For subscribers with a postpaid payment system, the functions of the “Transfers” section become available after activating the “Mobile payment” option. To create a separate account, send a USSD request *110*271#. Before paying for a service or transferring money, you need to top up a special balance. After this, select the desired transfer option, fill out the form that opens, and confirm the operation.

Carrying out monetary transactions in the personal account.

Detailing of operations

Before starting the procedure, they undergo authorization on the Beeline website. After this, perform the following steps:

Go to the “Finance” section and open the “Details” tab. Specify the period for which you want to obtain data. Click the “Create report” button. The maximum period for detailing is 8 months.
Click on the “Save” icon. Select the format of the downloaded file. Check the box next to “Send by email”. Click “Save” again. The finished document is downloaded to your computer or smartphone.

Order details in your personal account.

Connecting and disconnecting services

You can manage options and view the list of used functions through the website or mobile application.

After authorization, go to the “Services” section, agree to the terms of use, click “Connect”, confirm the action.

The list of active options is in the “Profile” section. To disable a subscription, move the slider next to the name to the left.

In the “Profile” tab you can see the active options.

Switching to another tariff

Before performing the operation, the system offers to compare all plans. To do this, enter information about the necessary services, for example, the required amount of traffic or calls. After comparison, click the “Connect” button. From the moment the tariff is activated, the service will be provided under new conditions.

Tariff replacement.

Adding a second number

To link an additional phone online, perform the following steps:

Log in to the system. Find the “Tariffs and Services” section on the main page.
Select the “Add number” option. If the tariff plan does not allow this action, the corresponding item will be missing.
Enter the contact details of the other subscriber, who will have to confirm the binding via SMS message.

Security Settings

This section is provided to reset or change your password. Here you can set the method for restoring the verification code and the function of accessing your account via the mobile Internet.

Manage your family's numbers

Using this section, the user can choose favorable tariffs for all linked SIM cards, connect options, extend Internet speed, regulate expenses, and top up accounts.

Other options

In addition to the main functions, the account provides users with the following capabilities:

transfer to Beeline of a number served by another Russian operator;
obtaining detailed information about tariffs and options;
participation in bonus programs and other promotions;
study the addresses of the nearest service centers.

Functions and capabilities of Beeline LC

The purpose of creating a personal account is to provide round-the-clock access to managing tariff settings, monitoring and replenishing the balance, and receiving information services. A Beeline subscriber account is a mini-office with a wide range of services and access to it 24/7.

In your personal account you can receive the following services:

Order details of calls and SMS messages for a specified period of time.
Top up your personal account and control how money is spent on it.
Get acquainted with new tariff plans and switch to them in one click.
Track the remaining minutes of conversation, SMS and Internet traffic.
Connect additional options.
Add Internet traffic when the established limit is exceeded.
Find out about the status of your bonus account.
Send requests to technical support.

Go to Beeline

A subscriber of any other mobile operator can switch to Beeline. There are two services to choose from – getting a nice number or keeping your previous number. You need to leave a request on the website, wait for the manager to call and decide on the optimal tariff plan. A SIM card will be sent to the specified address soon. After 8 days there will be an automatic transition to a new number. The client will be given a bonus of 100 rubles for switching to Beeline service.

Rates

Before connecting, each subscriber is recommended to decide on a tariff plan in order to pay only for the necessary features. Click the "Tariffs" button at the top of the page to view the options presented. The mobile operator has developed a wide variety of tariff plans that include unlimited calls, message packages or traffic. Next to each tariff there are detailed terms of service. There is also a link “Order a SIM card”.

Services

Beeline personal account contains a catalog of services available for connection. The user is able to increase the number of minutes, SMS messages or traffic. Many services have connection fees and subscription fees. To view detailed information, it is recommended to click on the name of the selected service. There is a built-in search to help you find the option you need. You can choose a service yourself or contact support - the operator will help you decide on a profitable offer based on the subscriber’s needs.

Promotions and bonuses

The Beeline cellular company strives to ensure that users are satisfied with the service. Specially for this purpose, promotions are provided that allow you to receive services or goods at a minimum price. The section is constantly updated, so visitors are recommended to regularly open the corresponding tab. To view the description of the selected bonus, click on its name. The system will display detailed rules of use - timing, name of the organizer, target audience.

Payment and finance

Previously, Beeline subscribers had to purchase vouchers that implied a fixed top-up amount. After purchasing a payment card, the user erased the secret code and dialed the appropriate combination on the phone. With the development of the Internet, the payment procedure has become significantly simpler. Now you need to open the “Payment and Finance” tab on the official website to see the available options for depositing funds. The mobile operator has provided several convenient methods.

The easiest method of replenishing your account is using a bank card. You will need to indicate your own telephone number, wait for redirection to the payment acceptance site and enter the details of the payment instrument. The transaction is completed in a few seconds. High security is maintained thanks to connection encryption. The transfer fee is 0 percent. This is the most profitable replenishment method. You can also set up automatic payment from your card - funds will be debited when a certain balance is reached.

Download the mobile application "My Beeline"

The official My Beeline application helps resolve issues just as well as consultants. Change, configure, connect or ask - participants can do these actions in the free program.

The application was developed by PJSC VimpelCom-Communications for smartphones and tablet devices running Android and iOS. Accordingly, to install it on your smartphone, you will need to go to the address of the electronic market (Google Play or App Store) and type the name of the software on the keyboard in the address bar.

Work in the mobile version is carried out through a confirmed account: cell number (login) and password. The welcome page contains information about the subscriber and the tariff plan (balance, balance by number of GB, minutes and SMS), the main menu and personal offers.

“My Beeline” is the absolute leader among Russian telecom organizations. In an analytical study by J'son & Partners among the Big Three operators, Beeline received 24 points out of 25 for functionality, 114 points out of 125 for ease of use of the software. The total number of participants - more than 250,000 people on Google Play and the App Store - also testifies to its well-deserved leadership. The average rating is 4 points out of 5, and user ratings below 4 points are addressed by system developers in subsequent software updates.

Free Beeline hotline

Clients can contact the operator at 24/7 number 8-800-700-06-11 or using the short combination “611” + “Call” on a smartphone or tablet. Within the Russian Federation the call is free. To use a local phone in your region of residence, you will need to open the “Offices and Coverage” section https://moskva.beeline.ru/customers/beeline-on-map/ and select a city.

An additional, less formal way of communication is contact with the “administrator” of the official Beeline group on one of the social networks.

Facebook - https://www.facebook.com/Beelinerus,
Twitter - https://twitter.com/Beeline_RUS,
VKontakte - https://vk.com/beeline,
Youtube - https://www.youtube.com/user/beelineru,
Odnoklassniki - https://ok.ru/beeline
Instagram - https://www.instagram.com/beelinerus/.

The mobile operator does not use email when communicating with clients. It is replaced by a special online chat with telecommunications company employees. Subscribers can use the chat on the official portal. To do this, you will need to click on the callout image (“dialogue bubble”), indicate your cell number and full name, hover over the “Enter chat” banner and type the text of the request on the keyboard.