Megafon, office. Megafon, central office: telephone

Megafon is one of the largest cellular operators in Russia, offering its services for more than 15 years. Today it serves almost 80 million subscribers throughout the country, namely in 83 constituent entities of the Russian Federation, Tajikistan, South Ossetia and Abkhazia. But in order to offer its services efficiently, the operator needs offices and employees who will support subscribers when questions arise. Megafon offices in Moscow are represented by almost 200 salons, where more than 13 thousand specialists work. In order to know where to go at any time if problems arise, we bring to your attention the addresses where you can not only take advantage of specialist advice, but also purchase the company’s products.

Territorial location of representative offices

When looking for the best mobile operator, it’s hard not to notice Megafon communication stores. The company locates its offices in such a way that they meet on the path of every person on the way to work, home, to the nearest supermarket or market. There are about 200 communication shops in the capital of Russia, and there are more than 400 in the Moscow region.

Most often, offices in Moscow and other large cities of the Russian Federation are located near metro stations, in buildings where large shopping centers are located, in areas with large crowds of people. The work of various representative offices is planned so that you can get to them at a time convenient for you. Some of them open at 8, others at 9, and others at 10 am. At the same time, their closing times are different. You can find branches where employees work until 10 p.m.; there are also 24-hour representative offices in the center of the capital.

Megafon hotline phone number from a mobile phone (within the network)

You can contact the company's support center from a mobile number by calling 8800 5500 500

To do this, the employee must dial the number and, after listening to the instructions of the robot operator, stay in touch.

Please note: you may be asked to stay in touch for quite a long time due to the large number of company subscribers. Just wait for the connection with the operator; you can even turn on the speakerphone for convenience. Calling support is free!

As soon as the call center specialist is free, you will be immediately connected to your mobile operator. Now you can ask your questions.

You can also call this number free of charge from your home phone or from any other company. For free!

Please note : the conversation with the operator is recorded! Please follow the rules of conduct.

Regional service

For some reason, many people believe that normal service is only available in large cities where the Megafon operator operates. The company's office, regardless of its location, is aimed primarily at working with people. Therefore, the staff is ready to help visitors at any time, regardless of their region. Separately, it works in 83 constituent entities of the Federation, that is, this operator is represented throughout Russia. It also operates in Tajikistan, South Ossetia and Abkhazia. Service in all branches is carried out according to established standards.

If any problems arise, each of the current or potential subscribers can receive all the information they are interested in or file a complaint using a single number. The Megafon office phone number is as follows.

Dynamic development of MegaFon

In 1993, the first equipment was purchased from Nokia to implement the then new GSM communication standard.

In 2021, on the commercial platform of the same Nokia, MegaFon demonstrated the fifth generation of mobile Internet, which makes it possible to download files of a multi-part series in less than half a minute at a speed of 5Gb/s. Reducing network response time makes it possible to create 5G communications – instant control of engineering systems in transport, manufacturing, robotics, for example, for remote medicine.

The initiator of the company's development is the head office of MegaFon . They also sell mobile phones, routers, and other equipment, both their own brand and others. Today MegaFon is the main mobile operator in Russia. At service centers you can replace your SIM card, find out the details of your tariff, resolve any questions regarding communications, top up your account through a special terminal, etc. There are professionals working there who will help every client.

Representative offices on the territory of the Federation

The company's branches are geographically distributed over several regions. Thus, the operator identifies the following representative offices: Capital, Siberian, Northwestern, Far Eastern, Volga, Caucasian, Central and Ural branches. Each of them has certain prefixes - numbers with which the subscribers' telephone numbers begin. Moreover, each of the eight indicated regions has its own Megafon representative offices. Service offices are also evenly distributed throughout the territory of each of them.

The easiest way to find the desired branch or representative office closest to you is on the official website of Megafon OJSC. There, just select your area at the top of the page and find the “Communication shops” link at the bottom. By hovering the cursor on the map over the branch you need, you can find out not only its exact location, but also the work schedule, telephone numbers and list of services provided.

Capital branch

A separate trademark “Megafon-Moscow” has been created for the representative office that provides communication services in the main metropolis of Russia. The coverage area in this region is quite dense, not only all districts of the capital are involved, but also large cities of the Moscow region. There is communication on all highways coming from the metropolis, and in small settlements, and even Megafon operates at metro stations.

Offices in Moscow are divided by territory. There are representative offices in all districts of the capital. Moreover, the office hours in each district are designed in such a way that its residents can get to the company’s employees from 8 a.m. to 10 p.m. And in the central district of Moscow there are several branches that operate around the clock. At any time, residents of the metropolis have the opportunity to get advice by phone. To do this, just call the number or.

The main representative office is also located in the capital. The central office can be found at the address: Kadashevskaya embankment, 30. But it is more useful for ordinary consumers to find out where the regional branches are located. However, if you want to communicate directly with the employees of the main office, then you will need a number where you can call directly to the main office. His phone number is the following. You can communicate there either with the management or with the technical staff of the company. If you have any questions regarding the work of the company and the provision of relevant services, it is better to contact us using a single number.

The Moscow representative office is located near the Savelovskaya metro station, in building No. 42, building 27 on Vyatskaya Street. You can get advice from the staff of the capital’s branch by calling.

Connecting and disconnecting Megafon services

Voice mail

Dial *845# or send a blank SMS to 000105602 to activate the service.

To disconnect, dial *845*0# . You can also manage the service through the Service Guide on the Megafon website.

Conditions and tariffs of the service.

SuperAON

identifies the numbers of all callers, including “hidden” numbers.

Dial *502# or send a blank SMS to 5502 to activate the service.

To disable, dial *502*4# or send an SMS with the text off or OFF to the number 5502 .

Conditions and tariffs of the service.

Caller ID

Dial *105*501# or send an empty SMS to 000105501 to activate the service.

To disable, type the command *105*501*0# .

Conditions and tariffs of the service.

Black list

If you do not want to receive calls from certain numbers, add them to the “Black List” and these people will not be able to reach you.

Dial *130# or send a blank SMS to 5130 to activate the service.

Add a number to the blacklist: dial *130*number in international format# or send an SMS with the text +number in international format to 5130 .

Example command for adding a number to the black list: *130*79262001111#

Example SMS text to number 5130 to add to the black list: +79262001111

Remove a number from the black list: dial *130*number in international format# or send -number in international format to 5130 .

View the blacklist: dial *130*3# or send -inf or inf to 5130 .

To turn it off, dial *130*4# send an SMS with the text off to 5130 .

Conditions and tariffs of the service.

Always in touch

This service notifies you about missed calls and allows those who did not reach you to leave you a voice message.

The service does not require a connection and starts working for all subscribers when a SIM card is first registered in the network.

Dial *105*170# to disable the service.

Dial *105*170*0# to reactivate the service.

0525 — number for listening to voice messages.

Conditions and tariffs of the service.

Siberian, Ural and Far Eastern branches on the territory of the Federation

Megafon-Siberia operates in the Kemerovo, Novosibirsk, Tomsk, Omsk regions, Altai and Krasnoyarsk territories, the Republics of Tyva, Khakassia and Altai. This branch has been providing communication services since 2003. The main office of the representative office is located in the city of Novosibirsk at the address: st. Oktyabrskaya, 22, Megafon office number.

In the Far Eastern District, namely in the Amur, Irkutsk, Magadan, Sakhalin regions, in the Kamchatka, Khabarovsk, Transbaikal, Primorsky territories, in the Jewish Autonomous Region, in the Chukotka Autonomous Okrug, the republics of Yakutia and Buryatia, there is a separate branch. Its main representative office is located in Khabarovsk, on Muravyov-Amursky Street, in house No. 29. The telephone number of the Megafon office in the Far East is.

There is a Ural branch in the Chelyabinsk, Kirov, Kurgan, Tyumen, Sverdlovsk regions, Khanty-Mansi Autonomous Okrug, Perm Territory, the Komi Republics, Udmurtia and the Yamal-Nenets Autonomous Okrug. The main office can be found in Yekaterinburg, it is located on Malysheva Street, at house 122. The call center of the Ural branch can be reached by phone. If you dial (343) 379 55 55, you will go directly to the reception of the main office of Yekaterinburg.

Megafon central department in Moscow

The office is located at st.
Kadashevskaya Naberezhnaya, building 30. To manage a large number of points in any region of the country, head centers are appointed, which not only perform work on servicing ordinary and corporate clients, but also coordinate the activities of the entire network in the region.

In Moscow, such work is carried out by a department located at st. Kadashevskaya Embankment, building 30 .

The main tasks of the employees of this center are to provide high-quality service to the company’s current and potential clients, as well as to organize an uninterrupted network in the region.

Each Megafon client can contact this address on weekdays from 9.00 to 18.00 . If it is not possible to visit the office, then a contact center operator will answer all questions by calling or 8(499)755 21 75 . There is also a single information desk available 24 hours a day – 8-800-500-05-00.

Northwestern, Volga, Central, Caucasian branches

The company distributed its representative offices so that not a single region was left without attention. The North-Western branch of Megafon operates in St. Petersburg, Kaliningrad, Murmansk, Novgorod, Pskov, Ivanovo, Kostroma, Arkhangelsk, Smolensk, Tver, Yaroslavl and the corresponding regions, as well as in the Nenets Autonomous Okrug and the Republic of Karelia. The office of this division can be found at the address: St. Petersburg, st. Karavannaya, 10. Tel. (812) 960 05 00.

The Volga region branch operates in the Volgograd, Orenburg, Saratov, Astrakhan, Penza, Samara and Ulyanovsk regions. He also works in the republics of Kalmykia, Mordovia, Chuvashia, Bashkortostan, Mari-El, Tatarstan. You can find the main representative office in Samara, on Universitetskaya Street, at number 30. Anyone can contact the main Volga region office by number.

The central branch of Megafon OJSC unites the Bryansk, Kaluga, Nizhny Novgorod, Ryazan, Vladimir, Kursk, Oryol, and Tula regions. The main office is located in the city of Nizhny Novgorod. It is located on Nartova Street, building 6, business contact number -.

The Caucasian representative office operates in the Rostov, Lipetsk, Belgorod, Voronezh, Tambov regions, in the Stavropol and Krasnodar territories, in the following republics: Dagestan, Adygea, Kabardino-Balkaria, North Ossetia, Chechnya, Ingushetia and Karachay-Cherkessia. It has been operating in all these regions for more than 10 years. The central office of the Caucasian branch is located in the city of Krasnodar, in house No. 40 on Lazurnaya Street.

Offices in Moscow

The easiest way is to get into one of the Megafon communication stores in large cities. For example, in the capital of the Russian Federation there are several hundred representative offices. They are located in various parts of the metropolis in such a way as to be visible to many residents. Shops are located near shopping centers, bus stops, metro stations, and on central streets. All branches are proportionally distributed across the metropolitan areas.

For example, in the Eastern District of the capital there are 18 representative offices, 10 of them - from 09 to 21 hours, 2 - from 08 to 20, another 6 - from 10 to 22.

There are 26 branches in the northern part of Moscow, 16 in the Western part, 22 in the North-Eastern Administrative District, 27 in the South-Western Administrative District, 16 in the South-Eastern Administrative District and the Southern Administrative District, and 14 in the North-Western Administrative District. The center of the capital is considered the most numerous in terms of the number of representative offices - it has 35 branches of Megafon OJSC " Moreover, two of them are 24/7. You can find them on Komsomolskaya Square, No. 2/3, as well as Zamoskvorechye (in No. 1 on Paveletskaya Square).

You can find out about the operating hours of branches or the specifics of providing services by calling the reference number or.

Using these same numbers you can find out where the nearest branches that provide services to corporate clients of Megafon OJSC are located. An office aimed at working with legal entities, for example, can be found on Tverskaya, 22. It has a special VIP area on the second floor for working with company representatives. But the main representative office of Megafon Retail is located on Kozhevnicheskaya Street, at 14. You can contact its specialists by phone.

Addresses and telephone numbers of Megafon offices by metro stations

On the map of Moscow you can find many addresses of Megafon sales points. For convenience, we have systematized them and now subscribers can easily find the nearest branches to a particular subway station.

Scheme with Megafon offices marked on the metro map

Mayakovskaya station

As usual, we will begin to look through the central areas of the city, where the largest number of business centers are concentrated and finding a Megafon center in any of them will not be difficult, and even more so with our help.

This line belongs to the South-Eastern Administrative District, so all residents and guests who use the Zamoskvoretskaya metro line can visit Megafon specialists in this district.

It is worth paying attention to the fact that the branches at Tverskaya, 22 and Novoslobodskaya, 23 are service centers for legal entities in Moscow.

Photo gallery:

St. Tverskaya, 22 on the 1st floor

St. Novoslobodskaya, 23

St. Tverskaya, 19 "a"

St. Gruzinsky Val, 28/45

Tishinskaya Square, 1

St. Tverskaya, 17

Megafon in Novogireevo

Official data from Megafon states that in this area there is one service center at the address Svobodny Ave., 33 “a” - this is on the territory of the Novogireevo shopping complex.

Also, subscribers can carry out certain operations in the operator’s payment terminals, which are located at the following addresses:

• Svobodny Ave., 20 "a".
• Svobodny Ave., 33 "a".

Photos:

Svobodny Ave., 33 “a”

Svobodny Ave., 20 "a"

Payment terminal at the address: Svobodny Ave., 33 “a”.

Slavyansky Boulevard

While staying at the Moscow JSC, if necessary, you can visit the service center, which is located on Kutuzovsky Prospekt, 57.

Kutuzovsky Prospekt, 57

The department's opening hours are from ten in the morning to ten in the evening, so even with a busy work schedule, you will always have time for a consultation with a specialist.

The payment terminal of the Megafon network is also located at this address, in case the subscriber’s operation does not involve live communication with the center staff.

Akademicheskaya station

South of Slavyansky Boulevard is the Akademicheskaya metro station, in the area of ​​which you can visit the following Megafon retail offices:

Photo gallery:

St. Profsoyuznaya, 19 Nakhimovsky Avenue, 40 St. Vavilova, 64 st.1

Domodedovo metro station

Photo:

Orekhovy Boulevard, 14/3 Orekhovy Boulevard, 15 Kashirskoye Highway, 61, st. 3a

Shipilovsky proezd, 39/2

Kuzminki

In more populated areas, Megafon places a larger number of centers to reach a wider mass of its subscribers.

Photo gallery:

St. Zelenodolskaya, 40 St. Zelenodolskaya, 35a Volgogradsky Avenue, 80/2, building 1

Volgogradsky Ave., 117, building 3

Skhodnenskaya

Photo:

St. Skhodnenskaya, 37 St. Skhodnenskaya, 56 St. Planernaya, 7

Taganskaya station

In NEAD there are also places that are popular among residents and guests of the city - Taganka. It is here that several more points of sale of the mobile operator Megafon are located.

Photo gallery:

St. Novokuznetskaya, 44/2 Krutitsky 3rd lane, 18 Verkhniy Susalny lane, 4/6, art. 3 St. Kozhevnicheskaya, 5 Paveletskaya square, 1 “A”, st. 1

Textile workers

There are two points for service in the area of ​​this station:

• St. Lyublinskaya, 4/1.
• Volgogradsky Ave., 59.

Photo:

St. Lyublinskaya, 4/1

Volgogradsky Ave., 59

If for some reason the subscriber does not have time to visit one of these centers during business hours, payment terminals at the same addresses are available to him around the clock.

Points at other Moscow metro stations

Megafon sales offices are also located not far from other Moscow metro stations

• St. Aviamotornaya, 41 "B".
• Andropov Ave., 8.
• Red Square, 3.
• Prospect Mira, 112.
• St. Borisovskie Prudy, 26.
• Altufevskoe Highway, 88.
• Warsaw highway, 160.
• New Arbat, 13.
• St. Yeniseiskaya, 37.
• St. Barclay, 8.
• Ganetsky Square, 1 "B".
• St. Venevskaya, 6.
• D. Donskoy Blvd., 10.

And many others, a complete list of which can be found on the official website of Megafon.

Photo gallery:

St. Aviamotornaya, 41 "B" Ganetsky Square, 1 "B" St. Borisovskie Prudy, 26 Altufevskoe Shosse, 88 Varshavskoe Shosse, 160 St. Yeniseiskaya, 37 Andropov Ave., 8 Red Square, 3 Mira Ave., 112 Novy Arbat, 13 St. Barclay, 8 St. Venevskaya, 6 D. Donskoy Blvd., 10

Offices in St. Petersburg

Not much fewer representative offices have been created in the cultural capital of the Federation. There is also a (St. Petersburg) office (main), which coordinates the North-Western branch. It is located on the street. Karavannaya, near the Gostiny Dvor metro station. But this is far from the only place where you can communicate with operator specialists. The main office houses only the management of the North-Western branch and technical staff. To find out directly about services and opportunities, it is better to look for other Megafon offices (St. Petersburg). Their addresses are quite easy to find out.

Thus, in the central region of St. Petersburg there are 23 representative offices. One of them can be found at the intersection of Nevsky and Ligovsky prospects, at the address: Ligovsky lane, 41/83. This is perhaps one of the most famous branches, because it is located near the Moskovsky railway station; guests of St. Petersburg often use its services. In the very center of the cultural capital there is an equally popular representative office. It is open daily from 09 to 21 o'clock on Nevsky Prospekt, in building No. 32/34 A. In the center you can also get advice from representatives of the Megafon operator on the embankment of the Griboyedov Canal, in building No. 18-20.

Do not think that residents of residential areas or small towns in the region cannot receive face-to-face advice from the employees of this company. In total, there are more than 110 representative offices in the Leningrad region, which are evenly distributed throughout the territory. There are 30 branches in the Nevsky district of St. Petersburg, 23 in the Central district, 11 in the Kirovsky district, and 16 in the Vasileostrovsky district.

Residents of Gatchina, Pushkino, and Kirov can also contact Megafon OJSC employees directly. There are representative offices in Krasnoe Selo, Kronstadt, and Tosno. It is worth noting that almost all branches are open from 09 to 21 hours.

By the way, a separate representative office of Megafon provides services to corporate clients. The main office for such subscribers is located on Konnogvardeysky Boulevard, in building No. 4. There are a total of 15 representative offices in St. Petersburg that work with corporate clients.

Important information

In addition to information about the location of offices and their affiliation with a particular branch, many are interested in information on how to determine the location of a subscriber by his number. This is quite easy to do if you know that each Megafon branch uses its own prefixes.

• Capital Region numbers will start with 925, 936-6, 929-9, 929-6, 929-5.
• The North-Western branch uses the following prefixes: 929-1, 921, 931.
• In the Central region there will be the following codes: 929-0, 930, 920.
• The following prefixes are allocated for the Caucasian branch: 929-8, 928, 938; for a number of areas in the region 920 followed by 6, 3, 1, 930, followed by 3, 1, 0, 929-0-(9, 8, 7).
• In the Volga region, numbers have the following format: 929-7, 927, 937; in the Orenburg region there are also numbers starting with 929-201, 932 (5, 2), 922 (8, 6, 5).
• Numbers in the Far Eastern region will begin with 934-4, 924, 929-4.
• The Siberian branch of Megafon OJSC has been allocated the following codes: 933, 923, 929-3.
• In the territory belonging to the Ural branch, the prefixes will be as follows: 932, 922,929-2.

Knowing this information, it is not necessary to go to the nearest Megafon office to find out whether the subscriber belongs to the home region.