Archived tariffs from MegaFon are closed for connection, but customers who entered into an agreement during the offer period continue to pay for communication services and Internet at the old rates. If you switch to a new plan, it is impossible to return to the previous tariff system.
We recommend: Review of current MegaFon tariffs
You cannot connect to the archived tariff, you can only continue to use it.
How to change the tariff on Megafon? Ways to solve the problem
The Megafon company, as one of the leaders in the provision of cellular communication services, offers its customers a variety of tariff plans, differing in the range of options and tariff conditions. Over time, some of them lose their relevance, new, more profitable offers appear, or the preferences of the mobile device user change. If the tariff plan does not suit the subscriber, the question arises of how to change the tariff on Megafon. This is a simple procedure. The main thing is to know all the existing methods and familiarize yourself with the terms of current offers.
Connection
As noted above, you cannot switch to the archived Megafon tariff. Old offers disappear for a reason - they are automatically closed for connection.
- There are no loopholes - you will not be able to activate TP;
- Old activation combinations will no longer be available;
- It will not be possible to find the tariff in the user’s personal account.
The rules come into force at the moment the tariff plan is archived. If you managed to activate the offer before closing, you won’t have to think about how to return your old tariff on Megafon! You can use it as much as you want.
The following should be remembered:
- You may encounter incompatibility with new services and options;
- It is not possible to increase or decrease traffic packages and minutes;
- As soon as you switch to another offer, the old one will be closed for you forever - you will not be able to return it.
Have we conveyed the main idea to you? If you don’t want to lose your favorite archive tariff plan, don’t disconnect from it. Let's finally look at the most popular operator options that are a thing of the past.
and its capabilities
You can manage your personal account, available on the operator’s website. In order to use it, you need:
- enter the address of the operator’s official website in the address bar of the browser;
- in the pop-up menu located at the top of the window, select your region of residence if it is not automatically determined;
- In the upper right corner, click on the “Personal Account” link;
- In a special form, enter your login (phone number without specifying the code), password (if you are logging into the system for the first time, get the password using the free service command *105*00#) and the symbol code from the picture;
- click the “Login” button;
- after processing the request, all information on the personal account will open;
- in the explorer on the left, click on the “Options, services and tariffs” section;
- in the submenu, click on the item “Change tariff plan”;
- All available tariff plans will open in the form of a table indicating the cost of the transition;
- select the desired offer;
- click on the “Order” button.
Do not forget that the selected tariff on Megafon, and accordingly, the tariff conditions for it, will come into force at the beginning of the new calendar month.
Using Service Commands
You can change the tariff on Megafon using service commands. In order to use this method, you will need:
- go to the official website of the provider;
- in the top menu go to the “Tariffs and Options” section;
- click on the item “All tariffs”;
- get acquainted with current offers;
- select the desired tariff plan;
- open a full description of the tariff by clicking on the “Details” button;
- At the bottom of the page, click on the active link “Switch to tariff”;
- a service command for the transition will open in an additional window;
- dial it on your phone and press the call button;
- confirmation of the tariff plan change will come in the form of a text message.
Megafon customer support service
You can get complete information on your personal account and find out how to change the tariff on Megafon by contacting the company’s customer support service. To do this you need:
- dial the short number 0500 on your phone and press the “Call” button;
- following the autoinformer's prompts, go to the main menu;
- using the telephone keypad, press the number 0 to contact the operator;
- explain to the specialist the purpose of your application;
- give your full name and passport details;
- decide on a tariff plan;
- confirm the transition to the selected tariff.
Megafon customer service offices
Customer service office specialists will help you decide how to change the tariff on Megafon. Finding out the address of the nearest company branch is easy. To do this you need:
- go to the Megafon website;
- in the top menu open the “Support” section;
- go to the “Communication shops” tab;
- in a new window, enter the name of the city and street;
- select your nearest customer service office.
The communication salon specialists will help you change your tariff plan. The subscriber needs:
- present your passport;
- fill out all the necessary paperwork and write an application.
If the subscriber has not decided on a tariff plan, at the customer service office he will be able to obtain all the information about the company’s advantageous offers, taking into account his preferences.
What it is
Archived or old Megafon tariffs are offers that are closed for connection. Every year the operator offers several new connection options, and profitable offers are developed taking into account the wishes of users.
Accordingly, old tariff plans are disappearing into oblivion - after all, new offers are being created to replace them.
- You may have seen special notes with dates on the company’s website - for example, “Turn on! Communicate 06.18" ;
- This means that in March 2021 the proposal was archived and was replaced by a new version.
The tariff plan is not always canceled completely - sometimes the name remains, only the conditions change: cost, packages of minutes and GB, included services.
Important! Some archived TPs are switched off automatically by the operator. 1. After several years, subscribers are forcibly transferred to new TPs; 2.Users can choose the tariff themselves - if they do not, the operator will make the choice.
We’ve sorted out the definition – you can study the archive of Megafon tariffs on the operator’s official website. Let's talk about whether it is possible to connect to an old TP?
Features of the “Mobile Assistant”
How to change the tariff on Megafon without access to the Internet? You can use a special service – “Mobile Assistant”. To do this you just need:
- dial *105# on your phone;
- press the “Call” key;
- the user menu will open;
- Using the numbers on the keyboard, select the “Tariffs” section;
- click the “Reply” button;
- select a tariff plan by entering the corresponding number in the message and pressing the call key.
Each subscriber strives to choose the most profitable tariff plan for himself, taking into account his preferences. For some, calls within the network are important, for others, communication with subscribers of various operators is important. Mobile provider Megafon takes into account all the wishes of customers, which is confirmed by a variety of tariff offers with a certain set of options and tariff conditions. If the question arises about how to change the tariff on Megafon, there are several convenient and affordable ways to solve it.
Popular TP
We talked about how to connect the archived Megafon tariff - even if it is impossible, it is worth discussing archival popular tariff plans! The following TPs enjoyed great popularity among subscribers:
- “All inclusive XS, S, M, L, XL” - this line has been used since 2012;
- “Warm welcome” and “Go to zero” - these TPs still exist, but before they were much cheaper;
- "Freedom of speech" ;
- "Student";
- "First Federal";
- “Turn on” line with old conditions – low price, but limited traffic packages.
We talked about the archive of Megafon tariff plans - if you want to save the archived tariff plan, do not thoughtlessly disable it! And if you want to experiment, change the tariff to a new option and get other opportunities!
How to return the old tariff on a megaphone
Several simple and quick ways to change the tariff for MegaFon subscribers, as well as a summary table containing USSD codes, numbers for calls or sending SMS messages for changing tariff plans. Communication from MegaFon is Cool! Changing your tariff plan is always free for MegaFon subscribers if you have not changed your tariff in the previous 30 days. Naturally, do not forget that when you change the tariff, the prepayment for a month in advance will be debited from your balance. If you want to change your Megafon tariff online, you can always do this in your personal account (registration instructions here).
Another megaphone scheme to steal money from subscribers
I used a megaphone for many years, everything suited me. Especially the Internet speed and quality of coverage in the Moscow region. Yes, there were illegal mobile subscriptions and other situations with “random” charges, but usually everything was resolved with one call to the operator and the money was returned, although, of course, it’s annoying to spend time on this. Subsequently, all sorts of bans on subscriptions were connected and I forgot about it for some time. But the latest event has finished me off. So.
The situation is simple: there were 300 free rubles in the account, the Internet package was coming to an end, about which I received a notification SMS. I didn’t worry at all and didn’t turn off the Internet, because... Since 2021, I have connected to Internet traffic on the tariffs of the “Turn on!” line. and "MegaFon - All inclusive." Therefore, I immediately forgot about this SMS in the flow of working days.
I just had a tariff from this line and when the traffic ran out, the Internet simply turned off, which is what I expected. But a couple of days pass and, suddenly, I can’t call anyone because I’m blocked. I check the balance, and it is negative. I went to check it, and there it was:
At home, having cooled down a little, I decided to switch the megaphone’s SIM card to a zero tariff, climbed into the megaphone’s LC and noticed an interesting thing
Why are the numbers not 500 MB each? After all, packages should be 500 megabytes for 50 rubles. That is, before one additional Internet package runs out, a new one is immediately connected? Why is the service in your personal account called “Auto-renewal” and not “Additional Internet package”? What about a megaphone?
I called the operator, they confusedly tell me that supposedly it is not displayed correctly in my personal account, but in fact all the packages were smooth and I can order the details by email and make sure of this, I hang up and order the details. I ordered several times, to different emails, but it still hasn’t arrived (apparently they’re delivering it by Russian post).
How to change tariff on Megafon
You can use archived tariffs, but you cannot connect to them. I myself am on MTS, however, I’m on the tariff of the year, and I won’t switch anywhere because it’s very profitable. Reply from 22 replies [guru] Hello! Here is a selection of topics with answers to your question: How to return the old package tariff on a megaphone. Guys, what is the most current mobile tariff now? How to switch less expensively from the all-inclusive XS tariff to the all-inclusive S tariff Megafon. What is your Beeline tariff? How much do calls cost? VIDEO ON THE TOPIC: MEGAFON: HOW TO GET YOUR MONEY BACK
How Tele2 gave me a “gift” for the New Year
Sorry, I'll grumble. You know, guys, I’ve been using Tele2 all my life. The bot said that the first call on the current number was in May 2009. And for the first time I started using Tele2 in the year 2004.
And somehow these 12 years passed peacefully for me, on the most ordinary tariffs, and around 2021 I connected myself to the “Very Black” tariff. For 230 rubles
I quietly and peacefully called relatives in the region and in the neighboring one, on New Year and holidays I sent SMS to my friends with congratulations and, if I spent a few minutes, which was once every 3 months, I simply bought a little more.
After the New Year, Tele2 wrote to me, “My friend, your tariff has become 20 rubles more expensive.” 250? It’s unpleasant, but it suits me for now, naive me thought. Why naive? Because I didn’t have a tariff anymore.
Without my desire, my tariff changed to hell. It turns out there is a NEW nice gift rate
has fascinating features.
3. So that I would not be too upset, this was compensated by INCREASING the tariff fee by 20 rubles.
Awesome gift. I am in a state of complacent happiness. On March 8, I especially felt the grace when the money for calls to my aunties began to be debited.
Okay, I asked the operator for help. Help, please, I don't need much. I’m like a loyal customer, I’ve been with you for 12 years. Polite, pays regularly, not scandalous. Well, they will help, right? Yeah, ShchAZ. I have never been so wrong in my life.
The operator wrote according to the training manual: “many have left the city, we need good Internet and development.” Well, that is, I personally have to pay for development for them, it’s clear.
After which, beaming with happiness to help my beloved subscriber, the operator offered me a super tariff for 500 rubles.
Moreover, what the tariff offers doesn’t bother me. 50 gigs of internet? To me? Oh, how it should be, I use it so actively.
How to change the tariff on MegaFon: a few simple ways
Mobile operator Beeline offers existing and new subscribers many interesting programs. But sometimes he overplays his hand, imposing tariff plans that are a priori unprofitable for the client. What to do in this case, and what to do to return to your usual package, avoiding overpayments and unnecessary actions? Contents: Reasons for switching How to return to the previous tariff plan on Beeline How to act via telephone Communication with the operator Personal account Personal contact to the communication office How to return the tariff for the modem. So, there are many circumstances due to which subscribers prefer to return the old service package.
Megafon offers a wide selection of different tariff plans, many of which are attractive depending on the use of services - some need calls within the network, others to long-distance numbers of subscribers, calls to subscribers of another operator, or need packages of SMS messages at a reduced rate and etc. Call the number and press the corresponding key, which means “request a tariff”, the information about the key will be provided by the autoinformer. Visit the official Megafon website, register in the Service Guide system. Then go to the site menu and select “tariff and services”, in the same submenu select “change tariff”.
How to switch to another Megafon tariff?
Like most other operators, Megafon constantly introduces new tariffs or supplements old ones. Quite often, due to changing market conditions, tariff plans simply become outdated and do not meet modern development trends and the interests of subscribers. At the same time, the new tariffs are more attractive both for new subscribers and for those who decided to upgrade their tariff to a more favorable one. Contents When there is a need to change the tariff All ways to change the tariff on Megafon Changing the megaphone tariff when contacting the office Changing the tariff using the ussd command Contacting the Megafon help center Universal ways to change the tariff plan How to change the tariff on Megafon from a modem How to choose a tariff on Megafon. In such situations, the company's clients may need to change their Megafon tariff to a more profitable one, but not everyone knows how to do this. Meanwhile, the mobile operator offers several options to change the Megafon tariff, from which the subscriber can choose the most suitable one.
What it is
Archived or old Megafon tariffs are offers that are closed for connection. Every year the operator offers several new connection options, and profitable offers are developed taking into account the wishes of users.
Accordingly, old tariff plans are disappearing into oblivion - after all, new offers are being created to replace them.
- You may have seen special notes with dates on the company’s website - for example, “Turn on! Communicate 06.18" ;
- This means that in March 2021 the proposal was archived and was replaced by a new version.
The tariff plan is not always canceled completely - sometimes the name remains, only the conditions change: cost, packages of minutes and GB, included services.
Important! Some archived TPs are switched off automatically by the operator. 1. After several years, subscribers are forcibly transferred to new TPs; 2.Users can choose the tariff themselves - if they do not, the operator will make the choice.
We’ve sorted out the definition – you can study the archive of Megafon tariffs on the operator’s official website. Let's talk about whether it is possible to connect to an old TP?
If you do not use the Megafon SIM card for a long time
The subscriber networks of Russia's largest operators continue to grow, and the range of services is expanding. And users have a lot of questions and complaints about the work and interaction with operators. You should know that you have the right to demand the provision of services of normal quality. If the need arises, then you should be able to competently draw up claims and know where and how to send them. In this review, we will look at how to make a claim to Megafon, how to send it to the operator, and on what issues it makes sense to do so.
Recently, cellular operators have been massively abandoning archived tariffs, and also changing the conditions of existing ones. Or they inform you that the tariff plan is being closed altogether and in the near future you will be transferred to a new tariff with completely different conditions. At the same time, market shares have remained virtually unchanged, since all operators offer approximately the same things.
How to write a complaint to get the archived Megafon tariff returned
Telecom operators are developing new offers for their subscribers, and Megafon is no exception. For this reason, every user periodically faces the need to change the current tariff plan to a new one. What seemed beneficial to us just a year ago is no longer relevant today.
WATCH THE VIDEO ON THE TOPIC: How to disable or view paid services))
You can often hear that some people prefer to use two or several instead of one SIM card. This is explained by the loyal policy of Megafon, which provides a wide selection of tariff plans for its subscribers. Different tariff plans offer different favorable conditions for communication. It is not surprising that many users of Megafon services prefer to connect several SIM cards at once, which they use alternately. But it also happens when a subscriber does not use one of the SIM cards for some time. Then the question arises: what to do if you haven’t used your Megafon SIM card for a long time?
Megafon tariff update from July 1, 2021: new increase latest news
Changing tariffs has long become a normal procedure among cellular users. However, many subscribers still use old packages, unaware of more advantageous offers. It should be noted that changing the tariff can help reduce communication costs. Thus, it is recommended to regularly visit the operator’s official website to keep abreast of all innovations. If a more favorable tariff appears, then naturally a reasonable question arises - how to switch to it? Megafon provides users with several options for changing tariff plans.
How to change the tariff plan in Megafon?
Everything in life changes, things become outdated, services become irrelevant. The same thing happens with tariff plans of mobile operators. They become disadvantageous or inconvenient. Sometimes the consumer’s needs change: for example, yesterday a large volume of Internet traffic was not needed, but today it is already vital. Marketers are creating new packages, the technical capabilities of the network are expanding, and at some point the question arises: “How to change the tariff plan in Megafon?” This is not difficult to do, but you need to know the most convenient way to implement it.
If you decide to switch to a new tariff plan from MegaFon, use the information from this text. Various variations of this procedure are described below. You can choose the most convenient one for yourself. Although the answer to the question: “How to change the tariff plan in Megafon?” simple, it is better to clarify some nuances on the official website of the company, since sometimes the conditions or key combinations may change, and the most current changes are always available on the MegaFon website.
One of the easiest ways to change your tariff plan is to go to a MegaFon communication salon and ask any consultant to do it. You won't need to think about which combinations of buttons to press and which voice menus or sections of the site to go to. In addition, you will be able to additionally consult about the selected tariff plan and clarify the nuances. Perhaps after talking with a specialist you will change your choice.
The only downside of this method is that it takes more time, because you need to look for a phone shop, go somewhere, and sometimes wait in line. By the way, if you want to find out where the MegaFon office closest to you is located, dial the key combination *123# on your phone and press the dial button. You can also see the location of all the company's communication stores on the map located on the MegaFon website. You can find it by the phrase: “Communication shops.” If your path lies somewhere near the company’s office or it is located somewhere near your home, this method will be the easiest.
You can also simply call your operator to change your tariff plan. To do this, you need to dial any of the free 0500 numbers if you are calling from a mobile phone. Or, if you want to call from a landline phone, dial 8 800 5500500. By following the prompts in the voice menu, you can simply change your tariff plan. This method is simple, but takes some time. The disadvantage of this method is that sometimes you can miss something or press the wrong button, after which you have to return to the previous voice menu item and start all over again.
How to change the tariff plan at Megafon if you use a modem from the company?
If you use a modem from Megafon, most likely a more convenient way to change the tariff will be to carry out this procedure via the Internet. This option is also suitable for those people who are simply more comfortable doing this from a personal computer. To change your tariff plan, you need to go to the official website of your mobile operator MegaFon, in the “All tariffs” section.
After that, select the one that interests you and click on the “more details” link. After reading the information about the tariff, all you have to do is click on the “go to tariff” link. After this, a pop-up window will appear, which will tell you how to quickly switch to the selected tariff. To do this, you will need to enter your phone number in the empty field and click the “go” button. After this, you will receive a message with a confirmation code. After activation using the code, the tariff will change.
You can also change your tariff plan through your personal account on the MegaFon website. If you have not yet registered on the site and have not received a virtual personal account for your use, do so. This service is very convenient, it allows you to: control balances for different service packages, top up your account using a computer, control your expenses, spend accumulated bonus points, manage various options and services, in particular, change the tariff. And also get answers to many of your questions.
Is it possible to get better conditions from Megafon?
You have probably already come across stories on the Internet about cases where it was not possible to agree to return the old tariff. The subscriber terminated the contract with Megafon and, leaving the old phone number, went to another operator. Quite quickly, such a subscriber received a call back from the “customer retention service” and made unique offers that were more profitable than the previous tariff. Stories like this really do happen. If you have the time and desire, you can try to terminate the contract and wait for the Megafon operator, who will offer you a mega tariff on individual terms.
I registered specifically to share. On March 18, my mother called and said that she had been transferred to some new tariff and had already been charged 5 rubles. My SIM, I went into my personal account, I actually connected to the new “More Conversations” tariff for 4.50 and an unnecessary service for 0.50. I called the support service, but there is now a robot working at Megafon. The robot tries to help, but he is kind of stupid and keeps saying that he doesn’t know how to do everything yet. After 20 minutes, switch to a live operator. The operator checked, yes, indeed, you have a new tariff. Moreover, the tariff best suits your needs. So I didn’t switch to it!? And we transferred you ourselves, notified you 10 days in advance via SMS and you could dial a special team, and then we would leave you on the old tariff. But I did not receive such information, what should I do now? The old tariff is closed for transitions and cannot be activated. The old tariff had no monthly fee, but the new one costs at least 130 rubles per month, and the price for calls has become higher, only for Megafon unlimited. I decided to file a claim. I formulated it this way - since the new tariff is significantly different, has a subscription fee and is not suitable for me, and the old tariff continues to be valid for subscribers who refused to switch, I ask you to return to me the tariff that was in force on my number until March 18 and notify me of the decision by letter to the address... I decided register a claim through your personal account, but there is no such option. In the chat, the operator led me by the nose for half an hour, and in the end it turned out that he would not register such a claim. I contacted the office. For the third time that day, managers began to explain to me that I was notified by SMS, but I interrupted their tirade by saying that I was applying in writing and would like to receive an answer in writing, after which I was marked as having received the complaint. While I was waiting for the result, I studied the legal aspects of the issue. This is what I learned, in accordance with the requirement of paragraphs. “e” clause 24 of the Rules for the provision of telephone services, approved by Decree of the Government of the Russian Federation of December 9, 2014 No. 1342 Megafon is obliged to post information on its website and additionally notify me via SMS. I didn’t find the SMS and I didn’t find any information on the website either! A couple of days later, my father called and said that he, too, had received an SMS, and from April 2 he would be transferred to a new tariff. I helped him type the refusal command and finally saw the notorious link to the news www.megafon.ru/go/s_news1238, you won’t be able to find this news except through the link. Today, March 27, the situation was resolved, a Megafon employee called and said that my claim was satisfied, I was returned the old tariff and the written-off monthly fee for 9 days. The girl asked if she could help with anything else, and I asked to explain what other method of notification I could choose instead of SMS in accordance with paragraph “e” of paragraph 24 of rules No. 1342. The girl said that another method is information on the site, then I asked to guide me through the site. The girl kindly agreed, but could not lead me to the news. There is no such news publicly available on the Megafon website, but there is a link. Those. It’s like with Google Disk, if you have a link, you can download the file, if you don’t have a link, you can’t. This is the service at Megafon now, but once upon a time there was a decent operator. But in a crisis, in order to make money, they choose methods similar to deception. Despite the fact that the tariff and the money were returned, the sediment remained. During these ordeals, I chose a virtual telecom operator with more affordable tariffs and decided to transfer my mother’s number from Megafon. I don't recommend Megafon to anyone.
How much does it cost to change tariff?
You can change your tariff plan at MegaFon for free, but only if you have not done so over the past month. If less than a month has passed since the previous tariff change, it will cost a certain amount. The exact cost of the transition can be found in the tariff description by clicking on the link “more about the tariff”. In any case, when making a paid transition, you will be warned by sending a message in advance.
If you decide to switch to a tariff with a certain subscription fee, then in order to change the tariff, there must be an amount on your mobile account balance that exceeds the subscription fee.
Replacement cost
At any time, a MegaFon subscriber can change his tariff plan, but in order to switch his number to another tariff through a command from the phone, or make the switch via the Internet in his personal account, it is necessary to take into account the cost of changing the tariff, and the ability to change it for free.
Note that you can almost always connect to another tariff on MegaFon for free, and it is important to take into account the simple rules of how the tariff plan is changed. So, if you transfer your number to another MegaFon tariff twice within thirty days, then the repeated and subsequent replacements will each cost 150 rubles. That is why it is recommended to change the tariff plan on your phone number a month after the previous change.
Be sure to take into account how much the MegaFon tariff you want to switch to costs. You can change the tariff completely free of charge only if the new one is chosen without a subscription fee. In other cases, you will need to take into account that you can transfer your number to another tariff from MegaFon only if there are enough funds to pay for the selected service package for the period of use established by the operator.
For example, you want to connect to a new MegaFon tariff costing 600 rubles for thirty days. In order to transfer your number to this MegaFon tariff plan, you need to have six hundred or more rubles on your balance. These funds will be debited for using the tariff, and service packages will be credited.
Please also pay attention to which paid services are valid on the new tariff that you do not use, or they do not require additional payment on the tariff you are using. If there are additional paid services, the fee for them is removed from the balance upon transition. Therefore, in order not to suddenly be left without communication after changing your tariff plan on MegaFon, take care of a positive balance of funds.
Please also keep in mind that when you change the tariff on Megafon, the price for unused traffic and minutes packages is not compensated. Select the last day of using services at the previous rate to replace.
How to restore a SIM card Megafon: step-by-step instructions, features and nuances
Any SIM card has an unlimited period of use, and in most cases, it is blocked at the initiative of the subscriber. However, there are situations when such blocking is performed automatically. For example, if the SIM card has not been used for a long time or there is a debt on the personal account.
In this case, Megafon subscribers can restore their SIM card. To perform this operation, three conditions must be met:
- No more than 90 days have passed since the blocking;
- The number has not yet been sold to another person;
- Restoration is carried out by the person in whose name the contract for the provision of mobile communication services is drawn up.
Let's look at the procedure for restoring a SIM card in more detail.
How to restore a Megafon SIM card
For this, the provider provides two options:
- Personal contact to the operator’s sales office;
- Through the official Internet resource.
The procedure for each of these situations will be different.
Restoration of cellular communications in a salon
When choosing this recovery method, you need to contact the nearest Megafon sales office, not forgetting to take your passport with you. If the SIM card belongs to another person, his presence to restore the SIM card is mandatory. If this is not possible, you can get by with a notarized power of attorney.
Next, you need to contact a Megafon employee, pay off the existing debt on the account and select a tariff plan. The procedure takes no more than half an hour, as a result the subscriber receives a new SIM card while maintaining the old number.
Remote recovery
To do this, you need to go to the official website of the Megafon provider using the link https://moscow.shop.megafon.ru/. Once on the main page of the resource, perform the following actions:
- In the RATES AND ROOMS section we find the item SELECTION AND REPLACEMENT OF SIM CARD;
- On the page that opens, go to the REPLACE/RESTORE SIM CARD section;
- We fill out the form: subscriber’s passport details, contact information.
- Press the PLACE ORDER button.
Online requests are processed within 2 business days. After this, a message will be sent to the number left for feedback that you can pick up the SIM card. Residents of Moscow can take advantage of free courier delivery to the address specified in the application. Here it is necessary to clarify that this service is also available in other regions of the country, but in some cases it is on a paid basis: 200 rubles for delivery.
Features of Megafon SIM card recovery
Regardless of the reasons for blocking, the SIM card is restored free of charge, however, in some cases, the subscriber will have to pay for related services. For example:
- Beautiful or straight number;
- Courier delivery;
- Switching to another tariff plan;
- Repayment of existing subscription fee debt;
- Connecting additional options to the number.
In addition, it is not always possible to restore a SIM card. For example, if the contact has already been transferred to another subscriber, it is technically impossible to perform such an operation. Therefore, before going to the Megafon office, it makes sense to ask the operator about the possibility of restoring the SIM card. You can do this as follows:
- Contact technical support through the user’s “Personal Account” or on the official website;
- Dial the toll-free hotline number.
It is important to consider that restoring a SIM card does not guarantee the preservation of the information stored on it. In particular, after restoration the following are saved:
- Tariff plan, provided that during the blocking period, the provider did not transfer it to the archive;
- Cash on balance;
- Services connected to the number: paid and free.
The SIM card does not store phone book numbers, call information, received or sent messages.
If a person switches to Megafon from another provider while keeping the number, the recovery time for the SIM card increases. In this case, you will have to wait about 9 days for the operation to be completed.
Restrictions on changing TP
Megafon, like any other cellular operator, has its own rules and restrictions on changing TP. Let’s say right away that this telephony provider doesn’t have that many of them, but nevertheless it is necessary to say about them:
- TP change can be suspended at any time due to technical requirements. reasons. Afterwards the connection operation will be resumed;
- You can change any TP, but the phone number does not change;
- It is not possible to switch to a new tariff plan from blocked SIM cards.
