How to check the tricolor receiver for performance

The Tricolor company has always been distinguished by its high-quality TV receivers, which very rarely required repairs. But some users note that after a while problems arise with turning them on. As a result, a person needs to make a diagnosis. But doing it yourself is sometimes not so easy. None of the buyers of this equipment are insured against any failures or errors in the system.

At the same time, satellite television operators often find themselves powerless in such matters and cannot help a person in any way. Regarding the receiver itself, it is undoubtedly a complex device, which is equipped with complex mechanisms. Sometimes even a minor problem if not repaired can lead to big problems.

There are a number of reasons for this receiver not turning on.

Doesn't turn on

If the receiver from Tricolor does not work, the problems may be related to the software. The same malfunction can be observed when the device’s firmware was carried out with errors by inexperienced technicians. In fact, many situations can arise here in which the receiver will stop turning on.

Note! The first thing to do in such a situation is to check all connections. Sometimes a person simply forgets to connect it to the network and cannot understand what is happening. Situations also often arise when someone in the family simply accidentally pulled the wire and it was pulled out of the connector.

In this video you will learn more about repairing the receiver:

In this case, the equipment will stop working completely. After this, you should check the connection directly to the TV. If after all these checks there is no signal on the receiver, more thorough diagnostics will be required.

Why doesn't Tricolor TV show?

Before searching for the causes of malfunctions, check whether the subscription is paid - instructions.

Top up your account only through the official portal pay.tricolor.tv, otherwise the money may take weeks to be credited to your account!

When the service is active, the following problems may appear:

1. No access to view, encrypted channel.
2. The channel list is empty.
3. No signal.
4. Shows only the info channel.
5. Error 0.

List of all Tricolor errors from No. 0 to 13 and ways to solve them.

Stuck

This malfunction of the receiver may be due to a breakdown inside it or a malfunction of the remote control. The actions to be taken in such a situation should be as follows:

1. If the receiver is frozen and the TV does not show channels, first of all you need to reboot by disconnecting it from the network for 10-15 minutes.
2. If rebooting does not help, you should try replacing the batteries in the remote control.
3. When digital television is turned on using buttons on the TV body, you can try to disassemble the device and clean the internal contacts.
4. To check what exactly is to blame for the problems, you should switch channels and settings through the TV. If everything works, you should look for the problem in the remote control.

Note! The operation of the remote control is often affected by overheating of the device. To prevent this from happening, ensure there is sufficient air flow into the vents. To do this, just clean them from dust.

The HDMI control option may have a certain effect on turning off the remote control. This operation can be performed by pressing the “HDMI” or “input” button.

Signs of a malfunction of the Tricolor satellite converter.

A malfunction of the Tricolor TV converter can be determined by several signs.

External signs.

The main external sign of a malfunction in the converter is the presence of damage: oxidized or broken contacts at the junction with the cable, dents, chips, breaks.

Internal (software) features.

The converter does not require any software. Therefore, internal signs of a malfunction include the absence of a signal or its sudden loss. That is, the inability to reproduce the signal due to a change in the location of the dish, the difference in receiving and transmitting frequencies between the converter and the receiver. This also includes overvoltage, moisture, and short circuit.

Can't find channels

If the Tricolor receiver constantly searches and does not find TV channels, this may be due to such a trivial problem as a slight change in the position of the antenna. In some cases, one centimeter is enough for the receiver to stop picking up the necessary signals.

Experts do not recommend rotating the antenna yourself. Even if the problem is minor, it can be greatly aggravated in this way. For such purposes, it is better to call a specialist, and before that, explain to him in as much detail as possible about the problems with turning on, loading, or lack of signal to search for television channels.

What is a converter for a satellite dish?

In order for satellite television to work, you need special equipment that receives the signal from the satellite, processes it and broadcasts it to the TV. The required kit consists of: a TV receiver (receiver), a coaxial cable, a converter and a satellite dish. One of the important components of a satellite antenna is the converter, in common parlance - the head (sometimes also called the emitter). This receiving device is mounted on a holder in front of the antenna and serves to collect signals reflected from the dish, convert them into the radio frequency range for transmission via a coaxial cable to the receiver, and from there to the TV. The converter can also be described as a low-noise amplifier that receives high frequencies from a satellite, converts them to lower ones and amplifies them for transmission over a distance over a cable.

What does “boot” on the display mean?

This problem very often occurs not only on receivers, but on other similar devices. The letter designation “Boot” indicates two problems. The first is a breakdown involving the motherboard. It may not work properly or be completely broken. In other cases, failures are related to the software, which will require flashing as a result.

Sometimes the receiver motherboard needs to be replaced

To replace the motherboard, you should contact a service center. It is advisable not to trust this work to self-taught or inexperienced craftsmen. In this case, there is no guarantee that the device will work without repair for at least another year. To replace it, it is better to purchase parts yourself from an official supplier.

The spare parts offered by repairmen often turn out to be not new, which will affect the overall service life of the receiver. If an inscription such as “ER31” lights up on the screen, this will clearly indicate a failure of the motherboard. In this case, it is necessary to completely exclude the possibility of self-repair.

Causes of the problem

If you find and understand the reason why the Tricolor prefix does not turn on, you can correct the situation yourself. Quite often, the receiver stops its normal functioning due to mechanical damage or software failure.

Users also identify the following causes of the problem:

• breakdown of the power system or its components;
• switching the TV to another connector;
• carrying out preventive maintenance by the provider;
• lack of correct functioning of the antenna;
• impossibility of signal conversion in the convector area;
• damage to the coaxial cable or F connector;
• software failure;
• technical problem;
• antenna offset;
• controller failure.

Signs of a malfunction of the Tricolor satellite converter.

A malfunction of the Tricolor TV converter can be determined by several signs.

External signs.

The main external sign of a malfunction in the converter is the presence of damage: oxidized or broken contacts at the junction with the cable, dents, chips, breaks.

Internal (software) features.

The converter does not require any software. Therefore, internal signs of a malfunction include the absence of a signal or its sudden loss. That is, the inability to reproduce the signal due to a change in the location of the dish, the difference in receiving and transmitting frequencies between the converter and the receiver. This also includes overvoltage, moisture, and short circuit.

What is a converter for a satellite dish?

In order for satellite television to work, you need special equipment that receives the signal from the satellite, processes it and broadcasts it to the TV. The required kit consists of: a TV receiver (receiver), a coaxial cable, a converter and a satellite dish. One of the important components of a satellite antenna is the converter, in common parlance - the head (sometimes also called the emitter). This receiving device is mounted on a holder in front of the antenna and serves to collect signals reflected from the dish, convert them into the radio frequency range for transmission via a coaxial cable to the receiver, and from there to the TV. The converter can also be described as a low-noise amplifier that receives high frequencies from a satellite, converts them to lower ones and amplifies them for transmission over a distance over a cable.

"No signal" message

When the message “No Signal” appears, the subscriber first needs to check that the set-top box is connected correctly. It is possible that the cable is coming off the receiver. Mostly with such an error there are no problems with the display. When you press the buttons located on the front panel, there is a reaction. Be sure to try opening the menu. If all functions work, but Tricolor writes “No signal,” then you definitely need to diagnose the receiver’s performance.

Go to the official website of the satellite broadcast operator; it is possible that maintenance work is currently being carried out. Sometimes the error appears due to bad weather. The schedule of planned technical work can be found on the Tricolor TV information channel.

Did the suggested methods not help solve the problem? Then you need to check not only the tuner, but also other elements of the connection system. The satellite dish may have moved. Why does the antenna go astray:

• Strong wind, rain, snow;
• Incorrectly secured;
• Long-term operation;
• A heavy object fell on the antenna;
• Icing the plate.

Even a slight shift of just 1 centimeter will be enough to cause problems with the signal. The user must secure the antenna as securely as possible. After fixing the problem, be sure to adjust the plate position accordingly. The signal level can be monitored on the TV screen. To do this, you need to open the receiver menu, and then go to the “Settings” section.

To change the direction of the antenna, you need to slowly turn it in the desired direction. Do not shift more than 1 centimeter at a time. When the dish is rotated, wait approximately 5 seconds for the signal to be restored. The setup process does not end with the initial adjustment. In order for the signal quality scale to reach at least 70%, it is necessary to carry out a spot correction. When everything is done, fix the fastenings as tightly as possible.

If a large object, such as a tree branch, falls on the TV antenna, this will also cause a change in the position of the dish. Users are not always able to independently restore the correct direction of the antenna. If this doesn’t work for you either, seek help from a specialist.

Another reason for signal problems is cable damage. Check the coaxial cord for mechanical damage. You can restore the wire using improvised means. Let's look at the repair step by step:

1. Cut the damaged section of the coaxial cable.
2. The wire connection areas must be thoroughly cleaned.
3. An F-connector must be used on connected sections.
4. When all connection elements are secured, screw electrical tape onto them.

If a repeated rupture occurs in this area, then this method of restoration will no longer help solve the problem. You need to buy a new wire and connect the equipment with it. If you cannot visually determine the break, you can try to find hidden damage using a special tester.

F-connector problems are another very common problem. A cable coming out of it may cause signal loss. Try to screw the wire back in. A damaged connector must be replaced.

The converter is a key link in the signal transmission chain. Therefore, disturbances in the operation of this component will also cause the error in question to appear. This part is constantly on the street. The condition of the converter is negatively affected by weather and precipitation. This device comes with a 1 year warranty. On average, a converter lasts from three to six years.

It will be extremely difficult for the average user to diagnose problems associated with the operation of the converter. Therefore, you need to use the elimination method. If all components are checked and the problem remains, replace the converter. Replacement is carried out in accordance with the following instructions:

1. Disconnect the converter from the mount.
2. Do not move the satellite dish; carefully replace the part.
3. Adjust the signal stability range using special scales.

If you were unable to solve the problem yourself, contact the service center specialists for help.

Finally, we move on to the last reason for the lack of signal - satellite interference. What exactly can interfere with the signal? There are several options:

• A new high-rise building has appeared;
• Tree branches;
• Icing, snow accumulation.

The method for resolving the problem directly depends on the cause of the problem. The subscriber should reinstall the antenna to restore the signal. After all the manipulations, you need to re-adjust the signal.

Don't forget to check the functionality of the LNB "heads". For diagnostic purposes, it is necessary to disable the disk.

Nutrition problems and their solutions

Testing of GS series receivers.
The first priority is always to check the power supply:

• Is the plug plugged into the socket?
• Is the power supply OK?
• Correct connection of the power supply to the network;
• Is the wire disconnected from the console, because sometimes children can accidentally remove it;
• The power switch on the rear panel should be in the On position.

Models of older receivers typically have an external power supply. The power problem may be a malfunction of this element. A Tricolor user can buy a new unit and enjoy watching television.

On new models, the power supply system is located inside the case, which complicates the repair task. Power may not be supplied due to lost capacity or defective areas on the diode bridges. Also, a unit that is used for a long time may fail over time. During repairs, you will need to replace the capacitor, which is swollen. Having disassembled the receiver case, you can immediately distinguish the power supply. By disconnecting it from all the boards, a skilled craftsman will be able to replace the failed elements.

Video: how to replace the power supply on the GS8300 receiver

To simply replace a capacitor you will need:

• Soldering iron;
• Screwdriver;
• Soldering flux;
• New capacitor.

The element to be replaced is purchased after opening the case. You should purchase a capacitor of the same capacity that matches the previously installed element.

When opening a part, the location of the element must be observed. When soldering a new capacitor, observe all boundaries.

Repairing the power supply will allow the current to flow again. If power is supplied, the indication is activated. Maintaining the “non-switchable” state in the presence of an indication is associated with other breakdowns.

More details in the video:

Special signs before diagnosis

Repairing the receiver yourself requires that the user adhere to professional recommendations. A basic understanding of the operating principle of an electrical circuit and power system is more than enough. Service centers often delay the restoration of equipment. Therefore, it makes sense to try to fix the breakdown yourself.

If you decide to disassemble the receiver, then you need to familiarize yourself with all the symbols that you will find on the hardware modules.

Triangle with exclamation mark

This marker can be considered synonymous with the word security. If you disconnect or replace components with this designation, then there is a high risk that the receiver will stop working or will not be able to perform certain functions in the future.

Triangle with lightning

This marker represents a threat. Lightning symbolizes danger. Therefore, it is necessary to carry out various manipulations associated with the hardware components of this group as carefully as possible. The danger relates specifically to the health of the user, and not to the performance of the equipment. Therefore, you must first turn off the power to the receiver.

English letter i

An information marker that warns that any manipulations may cause subsequent incorrect operation of the receiver. Therefore, first check the integrity of the cable, as well as the correct connection. Only after this can you begin to disassemble the equipment, having previously identified the incorrectly functioning module.