How to call the Lifecell operator in Ukraine: all numbers for mobile and landline

Call the operator Lifecell It’s quite difficult, but if you know the number and the correct combination of dialing numbers, then the chances of reaching a live operator increase significantly.

Yes, sometimes the path to becoming an operator is difficult and long, but perseverance is usually rewarded. And what comes easy in our world? If you can’t get through from your Lifecell phone, then try making a call from a landline or another operator - everything is much simpler there. To identify you, the operator can send an SMS with a code that must be named and then, as when calling from your number, you can receive the necessary information.

Don’t forget also that there is also a personal account and a mobile application , through which you can also resolve some issues without contacting an operator.

So, to reach a live lifecell , you need to dial:

How to call a Lifecell operator from a mobile phone

From a lifecell phone we dial a short number:

5433

If Life operators are not busy (and this is usually at night), then after listing the menu items by the robot, we expect the phrase: “To connect with a contact center consultant, press 0 " and press zero. That's it - we are waiting for connection with the operator.

If this option does not work, then proceed as follows:

• After dialing 5433, wait for the robot to start listing menu items and press 5
• We are waiting for the phrase “To connect with a contact center consultant, click 0 »
• Press “0” and wait for connection with the operator

Calling a Life operator from abroad

If the device is roaming, then a call to the Lifecell operator is made by dialing the following sequence of numbers:

• +380635433111;
• +380442336363.

Calls to the specified contacts are paid according to the current tariff of the cellular communications operator of the state where you are staying.

How to call a Lifecell operator from a landline or another operator's phone

If you do not have a handset with a lifecell SIM card, then you can communicate with the operator using a landline phone or the phone of any other mobile operator. To do this, dial a toll-free number (within Ukraine):

0 800 20 5433

• Press 1 for Ukrainian or 2 for Russian
• After the robot begins to list menu items and reaches item “2”, press 0
• We are waiting to connect with the operator

If you can’t get through by phone, you can go into chat with the operator and find out all the questions this way. On-line chat icon appears in the lower right corner of any page of the operator’s website.

Calling a Life call center worker from Belarus

For live communication with the mobile operator of the Life company from Belarus, just dial any of two small contacts: 909 or 920. Calls can also be made to the following landline numbers: +375259090909 or +375172959999.

During your stay in Belarus, to contact a customer service employee, simply send a fax to the following contact: +375173285886 or send a written request by email

Couldn't reach the call center employee? Chatting, where it is easy to find out all the points of interest, will help. From a mobile phone or desktop computer, go to the site page and find the chat icon with a customer service employee. Select the appropriate language that is suitable for communicating with the operator, click on the shortcut and fill out the windows that open. You need to enter your name, contact mobile phone number, email address and write a question of concern.

From this moment on, the request is queued. The speed of response depends on the operator’s workload. For identification, a password is sent to the specified contact of the cellular device. If the number is not available, general questions are asked regarding the last amount deposited into the account, frequent calls, etc. Chatting in a mobile chat with a call center employee is much easier and faster than calling from a landline or cellular device.

For Ukrainian subscribers

From a mobile phone

The easiest way is to call the operator from your mobile phone. It's absolutely free. All you need to do is be within the network coverage area. Follow a few simple steps:

Please remember that conversations with the operator are recorded.

From a landline phone

If you don't currently have access to a mobile phone or you are out of network coverage, then use a landline phone. The number presented is suitable for calls from another operator. Follow these steps:

Calls from landlines and numbers of other operators are free.

While roaming

Often the help of specialists is required when traveling abroad. Life subscribers can contact the operator even while roaming. Here you need to use one of two numbers:

Life toll-free helpline numbers

You can contact a Life consultant from another mobile operator or Life phone. If you are calling from another number, immediately indicate the information about the subscriber that interests you. Now the mobile operator has 2 available phones for communication and obtaining reference information:

They are accessible from mobile and landline phones. The most convenient way is to use the short help 909 . To call this number, the subscriber must be in the territory of the Republic of Belarus and strictly within the operator’s network. He must also be a client of the company who uses the communication services of a cellular operator.

life support service +375 (25) 909-09-09 is available for subscribers of other networks; you can call from a landline number. The Life operator will respond to MTS and Velcom subscribers. In general, everything is provided for the convenience of clients - choose a convenient way for you to contact the Life call center and receive comprehensive answers to your questions.

How to call a live operator

You can dial the hotline robot at the numbers listed above. Immediately after connecting, you will be taken to a voice menu where you can listen to any information on tariffs, connections, and account balances.

Another option is to select the option to connect a live operator in the voice menu . On a first-come, first-served basis, you will be connected to a support specialist and can ask him any questions.

The competence of the operators is guaranteed. You can find out information about the tariffs for calls within the Republic of Belarus and abroad, the conditions for roaming connection, and other conditions for using mobile communication services in Belarus. Usually the waiting time is no more than 2-3 minutes, but it all depends on how busy the line is.

Also, to contact a live consultant, open the official website https://life.com.by/, click the “Consultant” button and ask the question you are interested in. An Internet connection is enough. There are different methods available, just choose the one that is convenient for you.

How to call Life operator from abroad

To get help from the company operator when you are abroad, use the online contact form or call +375 (25) 909-08-11.

This is a business support number that is available without geographical restrictions. You can always write to Life representatives on social networks, through forums, etc.

What issues can support solve?

The life help desk will help you by telephone to clarify the answers to the following questions:

You can also ask questions about the status of your bonus account, competitions, and promotions carried out by the company.

To detail call data, you will need to prove that you are the owner of the phone number. Just like that, anyone won’t be able to obtain such data. Reassigning a number to another subscriber also requires personal presence.

Other ways to get advice

The Life hotline is not only phone numbers, but also:

How else can you contact the Life operator?

If suddenly you are unable to connect to a “ live ” Life operator or you simply cannot call, then in the online chat you can also ask any questions you are interested in. In such cases, you need to fill out all the required fields of the form, and then click the “ Start communication ” button.

Just a moment, friends! I bring to your attention no less useful articles on the topic of how to disable the smart tariff on MTS or how to disable auto payment megaphone. Also, be sure to read the materials on how to borrow on Beeline or how to find out your tariff on MTS, as well as how to find out your tariff on Megafon.

How to call a Life operator - a fast and effective way

I'm really disappointed with this operator! Revaluated 30 UAH. They have to pay another 80 to quickly get 30 UAH. Yak axle diagram. And the axis correspondence with the operator: You are talking to 'lifecell representative' lifecell representative 21:18 Good evening, Nadiya! My name is Yuri. 21:19 Ostrovska Nadiya Ivanivna Good evening. What do I need to do? Lifecell representative 21:19 I am checking the information behind the number indicated in the registration form. Lifecell representative 21:20 Follow up with the number for the “Calls to all 2019” tariff plan. By the way, for 80 UAH for 28 days you get: unlimited calls in the middle of the border, 75 free calls for calls to numbers of other operators in Ukraine and 3 GB of Internet. If the subscription fee for 28 days has not been paid, then once for two days you will be charged 10 UAH and free calls to lifecell numbers will be provided. In case of a package of less than 10 UAH, once for 60 days from the moment of expiration of the term, a package of services for 28 days will be charged in the amount of the sum and will be charged in the middle of the line with the distribution of 1 copy for the skin. The tariff plan applies to the entire territory of Ukraine. Lifecell representative 21:20 Tariff plan without any payments and if you increase the amount by an additional amount, pay for 2 days for 10 UAH. Lifecell representative 21:21 Have you lost any more food? 21:21 Ostrovska Nadiya Ivanivna For me, pay 110 UAH per month for 1 rosem per day in advance. Please, give me the opportunity to withdraw my 30 UAH, I won’t call again - I’ll be on the phone! 21:22 Ostrovska Nadiya Ivanivna I don’t need gigabytes - I don’t need a push-button phone! Lifecell representative 21:23 I can give you the HandMade tariff plan. Of course, for 65 UAH for 28 days you get: unlimited calls in the middle of the border. If the subscription fee for 28 days has not been paid and additional services have not been activated, then calls to lifecell numbers are charged at 0.60 UAH per call, for other mobile and landline numbers in Ukraine - 3 UAH per call kozhni 5 hvilin rozmovi or 0.60 UAH per hvilina, SMS - 1 UAH/piece, and Internet access 250MB/10UAH/5 days. The tariff plan is valid throughout the entire territory of Ukraine. More details about the tariff can be found by sending: https://www.lifecell.ua/uk/mobilnij-zvyazok/taryfy/handmade/ 21:24 Ostrovska Nadiya Ivanivna So you don’t have any doubts - I’m writing on the computer! 21:25 Ostrovska Nadiya Ivanivna Good, within the boundaries of rallies 30 UAH. charge me less than 60 kopecks. for Khvilina! Lifecell representative 21:25 Please consider a completely different tariff plan. Lifecell representative 21:27 Online? 21:27 Ostrovska Nadiya Ivanivna Well, I paid 30 UAH - give me a clue for what?? A gift for your owner?? You’re right, you have such hostility that your mothers themselves don’t have it. I didn’t sign up for any actions. I have a lawyer, Garniy Brist, and I will immediately pass on our correspondence to you. Lifecell representative 21:28 Tariff plan without payments and if the amount is increased by a small amount, pay for 2 days for 10 UAH, of course. Lifecell representative 21:29 Have you lost any more food? 21:29 Ostrovska Nadiya Ivanivna I don’t understand why I paid 30 UAH. Today, I dial the number, and they tell me - there are no money! Where's the stink? Lifecell representative 21:30 What number did you call? 21:30 Ostrovska Nadiya Ivanivna 0632698245 - blue! 21:31 Ostrovska Nadiya Ivanivna Your phone operator 21:31 Ostrovska Nadiya Ivanivna Yes! Lifecell representative 21:31 You will receive unlimited charges for 2 days for 10 UAH. It is possible that your son will be forwarded to the number of another mobile operator. Lifecell representative 21:32 In such a situation, you can blame yourself for this situation. 21:32 Ostrovska Nadiya Ivanivna No, I pray with him every day! For the sake of this month, we are behind the cordon! Lifecell representative 21:33 You will receive unlimited charges for 2 days for 10 UAH. It is possible that your son will be forwarded to the number of another mobile operator. The situation itself may be to blame for such a breakdown. 21:33 Ostrovska Nadiya Ivanivna Corrupted by telegram! 21:34 Nadiya Ivanivna Ostrovska Be gentle, can you hear me? I paid 30 UAH. Yakshcho rahuvati for 0.60 UAH. for hv. Tse -50khvilin, why not? I don’t understand - what about my money, I didn’t pay for credit??? 21:35 Ostrovska Nadiya Ivanivna Whatever you want, I’ll dial it again right away! 21:36 Ostrovska Nadiya Ivanivna Got it! The operator said that it doesn’t work, repeat the rakhunok!! Lifecell representative 21:36 At this time, food was supplied. Due to the fact that you have other daily meals, I will hesitate to complete our dialogue. Could you please tell me what other food you have according to lifecell services? 21:36 Ostrovska Nadiya Ivanivna Food is one thing - turn my back!!!! Representative of lifecell 21:37 Every day the possibility of such a change. 21:37 Ostrovska Nadiya Ivanivna I don’t care that the food is given and the food is not the best! 21:38 Ostrovska Nadiya Ivanivna I don’t need to adjust anything - I want you to tell me who took my cats???

Your message Complete Submit
Reply

About the service

“Work in Russia” is a unified all-Russian database of vacancies and resumes. The service is supported by the Federal Service for Labor and Employment of Russia. Citizens and legal entities can publish information about vacancies, resumes, offers regardless of region, apply for benefits, register with the employment center online, etc. The resource is available in any region of the Russian Federation for everyone.

If you have questions about access, don’t know how to log in, or have difficulty finding information, use the “Frequently asked questions” section or leave your message to technical support specialists.

Tariff plans

As of 2021, Lifecell offers 12 service packages. Based on the payment method, they are divided into prepaid and contract tariffs. Each of the service packages is aimed at a specific audience of users, taking into account their needs and financial capabilities. Some people are only interested in calls and are not interested in the Internet. Someone is looking for a profitable universal offer for the whole family. For some, the primary need is continuous access to social networks and popular online services. All these requests are intelligently taken into account by the operator and distributed across 12 service packages that can satisfy the needs of any audience. Let's take a closer look at each of the offered products from Lifecell. If none of the tariffs suits you, you can change the operator. How to do this - we wrote in the instructions Stay in touch: how to change the operator while keeping the number. Tariffs of other operators can be found in the articles Vodafone (MTS) Tariffs in 2019 and Kyivstar Tariffs in 2019

"LIFEHACK"

The subscription fee according to the package is 150 UAH for 4 weeks. The client is provided with an alternative within the “Obedient Minutes” option - 1500 minutes to all mobile and landline numbers within Ukraine or unlimited minutes within the Lifecell network and 150 minutes to all mobile and landline numbers within Ukraine. In this case, the user can daily switch from one mode to another, depending on which option is more convenient for him. The LIFEHACK package includes free 20 GB of mobile traffic, unlimited traffic for Facebook, and 50 GB in the Lifebox cloud service. There is also a 5% cashback on the Fishka card.

"4 UNLIMITED"

The service is positioned as a budget offer for those who are primarily interested in calls to Lifecell numbers. The subscription fee under the terms of this package is 40 UAH for 4 weeks. The client is provided with complete unlimited calls within the network and 30 minutes to other numbers within Ukraine. Only 100 MB per day is allocated for mobile Internet, but the operator does not limit traffic when working with Facebook and a number of popular instant messengers. In addition, under the terms of the tariff, the client can use services such as Youtube, Divan.tv, Megogo, OLL-TV and 1+1 Video free of charge and without restrictions.

"INTERNET HEAT"

This service package, the subscription fee of which is 60 UAH for 4 weeks, is aimed at active mobile Internet users for whom GSM calls are not of particular importance. The number of minutes for all calls within the country, including within the Lifecell network, is 100 minutes. At the same time, Internet traffic is limited to 20 GB, and visits to Facebook and communication in Messenger are not limited. To work through the Lifebox application, the operator provides an additional 50 GB.

"HYIP"

According to the terms of the “HYIP” tariff plan, the subscription fee is 100 UAH for 4 weeks. For this money, the user receives 7 GB of free mobile Internet traffic, full unlimited use of Facebook and an additional 50 GB in the Lifebox application. As for telephony, here the user can switch between two modes within the framework of the “Obedient Minutes” program - unlimited calls on the Lifecell network and 100 minutes for calls to landline and mobile numbers within Ukraine or 1000 minutes to all numbers within Ukraine. Also, under the terms of the “HYIP” package, the user gets 5% of all communication expenses returned to the Fishka card.

"BOMB"

This package of services from Lifecell in the standard version will cost the client 150 UAH for 30 days, and in the Premium version - 200 UAH for 30 days. The user has access to 1000 minutes of free calls to all numbers in Ukraine, as well as unlimited calls within the network and 3000 minutes to other numbers through the BiP application. Mobile Internet is limited to 20 GB of traffic + 1 GB for every hour of outgoing calls through the BiP application. The client also has access to unlimited Facebook and instant messengers. For users of the standard “BOMB” package, bonus services such as fizy Basic and TV+Cinema+Basic 30 are available, as well as 50 GB of cloud storage on Lifebox. For BOMB subscribers with the premium service, such bonus services as fizy Premium and TV+Cinema+Basic 30, as well as 500 GB on Lifebox are open. In addition, both packages provide a free subscription to magazines in the Lifecell Magazines system and unlimited access to lifeSport.

"HANDMADE"

This service package is unique for the Ukrainian market, since it allows the subscriber to independently choose the optimal service package for himself. The client chooses between two alternative options:

• Unlimited in the Lifecell network, 200 free minutes to numbers in Ukraine and 10 GB of mobile traffic (basic package price – 135 UAH for 4 weeks)
• 1000 minutes for all calls within Ukraine and 20 GB of mobile traffic (basic package cost – 240 UAH for 4 weeks)
• In addition, the user can supplement the package with such options as: • Unlimited messaging in popular services for 10 UAH; • 100 SMS for 10 UAH; • 10 GB of video traffic for 20 UAH; • Lifecell Magazines for 30 UAH; • Lifebox 50 GB/500 GB for 15 UAH and 25 UAH respectively; • TV+Cinema Basic/Premium for 50 and 85 UAH, respectively.

"LIFEHACK CONTRACT"

According to the terms of "LIFEHACK CONTRACT" the subscription fee is 125 UAH for 30 days. For this money, the user receives 20 GB of free mobile Internet traffic, full unlimited use of Facebook and an additional 50 GB of the Lifebox application. As for telephony, the client has access to unlimited calls on the Lifecell network and 250 minutes of calls to landline and mobile numbers within Ukraine, as well as 250 SMS within the country.

"HITMAKER"

The subscription fee according to the HITMAKER tariff plan is 100 UAH for 4 weeks. The client is provided with unlimited calls within the operator’s network and 75 minutes for calls within Ukraine. The HITMAKER tariff plan includes free 8 GB of mobile traffic, unlimited traffic for Facebook and popular instant messengers, as well as access to fizy Premium.

"SMART FAMILY"

This service package includes 3 different tariffs. The basic cost starts from 179 UAH for 4 weeks. Below is a table comparing the three different options for this package

According to the “PLATINUM” terms, the subscription fee is 250 UAH for 4 weeks. For this money, the client receives 30 GB of free mobile Internet traffic, full unlimited use of Facebook and an additional 500 GB in the Lifebox application. As for telephony, there are two alternatives available to the client within:

• 2500 minutes for calls throughout Ukraine;
• Unlimited in the Lifecell network and 250 minutes for calls within Ukraine.
• In addition, all subscribers receive a 5% refund to their Fishka card.

"SIMKA LTE"

The “SIMKA LTE” tariff costs 70 UAH for 7 days of use and offers 7 GB of mobile Internet and 77 minutes to all numbers, including Lifecell. In addition, unlimited access to Facebook and all popular instant messengers is provided. This package of services is aimed primarily at foreigners who do not plan to stay in Ukraine, and therefore use the services of a mobile operator, for more than a week. If necessary, the service package can be extended for an additional 7 days.

Lifecell is an authentic Ukrainian operator that offers many interesting service packages. Flexibility and affordable tariffs have become the main features of this company, which occupies an honorable third place among the “three” largest players in the telecommunications market of Ukraine. And although the company lags slightly behind the market leaders - Kyivstar and Vodafon - its extraordinary success in marketing guarantees its bright future in the domestic market.

YOU WOULD BE INTERESTED in: How to transfer money from phone to phone - a useful life hack

Calls to technical support from roaming

When traveling outside the country, you should save the following numbers in your smartphone memory:

• +380 635 433 111;
• +380 442 336 363.

It is through them that you can contact the support service from roaming (from other countries). In this case, the call will be paid. The cost of a minute is determined by the outgoing tariffs of the operator in the host country. You can clarify them immediately before departure on the official website of the operator or by contacting the support service, specifying which specific country you plan to travel to. Perhaps a support representative can tell you how you can save money on calls outside your home region.

A little about the company

One of the largest mobile operators in Ukraine was born in Belarus. Two state enterprises, Research Institute of Automation Equipment and Beltelecom, established CJSC Belarusian Telecommunications Network and launched their own network in 2005. Soon a subsidiary company, Turkcell, appeared in Turkey, which brought Life to the Ukrainian market.

Since then, the company has distinguished itself with two rebrandings. In 2008, management renamed the operator “life:)”. Under this name he provided services for about eight years. Then in 2021, Turkcell bought back most of the shares and chose the new name “Lifecell” for the brand. Today, at the end of 2021, it is still relevant. But who knows if marketers are preparing another rebranding.

Operator Kyivstar – number for contacting from a mobile phone

Most often, communication with the Kyivstar operator occurs at number 466. After the connection, communication with a voice auto informant follows.

Depending on the type of service provided, the menu items you will need to click to connect with a “live” specialist will differ.

So, in the case of a prepaid form of communication, after connecting, you need to press keys 3 – 5 – 9 in turn. For a contract, the procedure is a little shorter, and is a combination of two numbers 7 – 9. For VIP service, it’s even simpler: you need to press button 2, after which the subscriber gets to the Kyivstar hotline. As you can see, the fastest method is made for VIP clients. And it’s not surprising, in this case, the service should be at its best.

The above methods are not the only ones that allow you to make a call to the Kyivstar operator. We are talking about other combinations. If you dial 2 – 9 – 9 after connecting, you can also reach a company representative. Each subscriber can try to find other, “own” ways to contact the Kyivstar operator.

How to contact an operator online

The official Lifecell website has its own Internet chat , where you can talk with an operator in real time. To receive 24/7 support, you need to find the On-line button in the lower right corner. The system will ask you to indicate the subscriber's name, email, phone number and the question itself in special fields.

The user will be added to the electronic queue. You will also have to confirm your Lifecell subscriber status with a password that will be sent to the specified number. If something unpleasant happened and the phone was unreachable, you will have to answer questions. For example, where they called most often recently or how much they topped up their account with. Sometimes it’s easier to reach an operator via online chat than by phone.

Another alternative is a personal account. There is information on how to independently change the tariff plan, top up your account, connect additional services, and so on. Here is the data that is displayed on the basic page:

• subscriber number;
• name of the tariff plan;
• service status;
• balance of the main and additional accounts;
• number activation date;
• remaining free minutes, SMS, traffic;
• model of the phone containing the Lifecell SIM card;
• number validity period.

order various settings in your “My Lifecell” personal account . For example, services for forwarding incoming calls. There is also a function to block a lost SIM card and activate a backup SIM card.

The settings for advertising messages were mentioned above. This can also be done in your personal account. In this regard, Lifecell is a fairly transparent mobile operator and allows subscribers to choose what type of notifications will be sent to their phone. Moreover, advertising is usually disabled .

Your personal account allows you to quickly see how money is spent on your account . It is not necessary to call a live operator to find out where the funds are going. In the “Payments” section you can get a detailed monthly report. In “Expenses” - order a table of calls and Internet traffic consumption for the accounting period. True, you can’t look up other people’s phone numbers there. But you can request a detailed invoice by first password-protecting this menu item.

You can read about the tariffs and bonuses themselves on the company’s website. There is useful information on a specific locality here. In particular, where the service centers, branded stores and contact centers of Lifecell Ukraine are located. The addresses and work schedules are indicated . You can go there if you don’t have any access to a phone or the Internet.

How to call Life operator (Belarus)

The Belarusian operator Life has allocated several numbers for the contact center where subscribers can contact consultants.

From mobile

• 909 – a short number for calls from phones connected to the Life network.
• +375-17-295-99-99 – using this number you can contact the operator from SIM cards of other operators. Payment for calls is carried out at standard rates for your package.

From landline

• +375-17-295-99-99 – Life does not have a separate line for calls from landline phones, but you can use the general call center number.

While in roaming

• +375-17-295-99-99 – the hotline for communication with subscribers is also valid outside Belarus. Calls are paid in accordance with the selected service package and country of residence. For example, the package “50 minutes in roaming” can be purchased for 29.90 Belarusian rubles, and “20 minutes in roaming” – for 19.90. They can be used exclusively in the networks of local Life partner operators. In Russia these are Megafon, Tele2 and VimpelCom, and in Ukraine – Lifecell and Kyivstar.