What number to call the MTS operator: vnc rfr gjpdjybnm jgthfnjhe

Date: January 12, 2021 | Updated: August 2, 2021 | Author: Moblie-man

A wide selection of specialized 24-hour support numbers for cellular communications companies are designed specifically to provide prompt assistance to network subscribers. However, many customers are increasingly wondering how to call a live MTS operator from a mobile or landline phone.

Contact MTS support

Easy! Very difficult!

Automated voice systems minimize the possibility of dialogue with a consultant, which does not always solve subscriber problems, and users may not have enough time to wait.

How to contact support: MTS | MegaFon | Beeline | Tele2 | Yota

How to call a “live” MTS operator

Artificial intelligence is showing great strides in its ability to analyze a situation.
He learned to recognize human speech and adequately answer many questions. But in atypical situations the machine gives up; its algorithm is not designed to solve “human” problems. Therefore, the opportunity to connect and communicate with a specialist remains important. Below are ways to bypass standard automatic responses and quickly contact a technical support representative. Let's see what hotline phone numbers are available:

0890 is a short number for MTS subscribers. When an incomprehensible situation arises, they first of all remember it, trying to communicate with a call center employee. But before, the desire was fulfilled quite easily. Now you can hear the cherished phrase “Your conversation is being transferred to the operator” after wandering around the nooks and crannies of the menu. You can speed up your search by trying to use the algorithm you have once found: – Select the 2nd option from the proposed options, and then press 0. – The same as in the previous option, but the sequence of points is 5-0. It is worth noting that both options were found experimentally and it is not a fact that they will always work.
Phone 8-800-250-08-90 for all operators and city. You should use the number to call the MTS helpline from a mobile phone of other operators. Today, when it is very difficult to use a short number to communicate with an employee, but many people have two SIM cards in their phones, this option can be a life-saving opportunity to talk with an operator. Calling to it is free for all cell numbers. Having heard the answer from the autoinformer, select the 1st menu item, and then press “zero”. The same number can be dialed when calling from a landline phone. The algorithm for further actions is the same as for calls from mobile phones. Calls from a landline are also free of charge.
+7-495-766-01-66 - telephone number for calls from abroad. Designed for travelers in international roaming. When typing it, you should take into account that it starts not with eight, but with “+7”. This is a prerequisite for calling an operator from any other country. For MTS subscribers the call is free. According to the information posted on the Mobile Telesystems website, you can use it while in Russia.

Hotline

The MTS company works with private and corporate clients and offers various services - mobile communications, home Internet, telephony and radio, satellite television. Each of them has its own technical support.

0890 is a short number for contacting support.
+7 for communication in roaming.
8 on home Internet issues.
0877 or satellite TV from MTS.
0990 in Russia, if in roaming then for corporate clients.

mobile connection

To obtain information on issues related to mobile communications, private clients can call the MTS operator or write a chat message in the mobile application.

Home Internet

You can call the MTS Home Internet Hotline from a landline or mobile phone of any operator at 8-495-636-0-636.

If the subscriber does not have the opportunity to call the contact center, he can fill out a special form at the link https://moskva.mts.ru/personal/feedback-fix.

If you can't follow the link, you need to:

Open the official website.

Go to the "Support" page.
Find the “Home Internet and TV” section and click “Company Service”.

On the page that opens, a phone number for contacting the Contact Center is indicated. Here, by clicking on the “Write to us” button, you can create a written request.

Home telephone and radio

To get information about your home telephone and radio, you need to call the MTS operator at 8-800-250-23-28. The call is free.

Satellite TV

You can quickly receive information and technical support on all issues related to satellite television by contacting the MTS Contact Center using the short number 0877 from an MTS mobile phone.

From a landline or mobile phone of any operator, you can call the MTS Satellite Television Hotline for free at 8-800-250-08-90.

If the subscriber is in international roaming, he can contact technical support specialists by calling +7-495-766-1111. The number must be dialed only in international format, via +7.

For corporate clients

Corporate clients, in addition to telephones and chat for communication, can write to MTS by email.

Other ways to contact MTS technical support

If you were unable to contact technical support using any of the listed phone numbers, you can try your luck in alternative ways:

There is a feedback form on the MTS website. Here you have the opportunity to ask an exciting question, make a claim, or complain about fraudulent activities. To get help this way, you must first fill out a form and choose how to receive a response: by SMS, by letter to an email address (you will need to provide it) or by phone call. Pay attention to this opportunity to have a live conversation. True, the answer in this case will have to wait.
Those who are not MTS clients can write a question to the email address blogs @ mts.ru and receive an answer.
The telecom operator has its own accounts on the social networks OK, FB, VK and Google Plus. The answer to your question can be obtained by contacting support directly through the social network.
By registering on the operator’s website, you can use the services of your personal account or “My MTS” and independently find solutions in many difficult situations. You can manage your tariff, connect and disconnect services and use other functions.
The last opportunity is to visit the nearest MTS office. Here you will receive live communication and a solution to the issue.

For corporate clients

pays great attention to its business partners, organizations and other legal organizations that interact on the basis of contractual relations (contract).

All business clients have a privileged status and are always served by a premium call center with maximum responsiveness and minimal wait for a response from a live operator.

How to call MTS directly from a corporate tariff:

Dial the multi-channel number 88002500990 from your mobile device.
After greeting and listening to special offers, you will be connected to a consultant.

Important: business clients can contact the hotline only within the Russian Federation. When roaming, the subscriber's personal account will be available.

MTS “live” operator number

“Call to the operator’s official phone number for MTS subscribers” If you are a client of the company in Russia, Uzbekistan or Belarus, you can call two toll-free numbers 08460 or 0890.
To connect to a support representative, you should wait for the voice menu and press button 2, after 0. You will be connected to an operator, but you need to wait some time. But if you really need it, be patient.
Another option to “reach out” to a “live” operator is suggested by one of the visitors, call the help desk at 08 90, and then press buttons 5 and 0 alternately
“Call the MTS operator from any mobile or landline phone” There is a toll-free number for the MTS operator 8 800 25 00 890. You can contact from any region of Russia, including from Crimea.
As in the first option, the voice menu will work. To connect to a cellular operator service employee, press 2, then 0. The autoinformer will ask you to evaluate the consultant’s work. Press either 1 or 0 - no difference. Now all you have to do is wait for the support specialist to respond.
“Call the MTS operator to a corporate number” A single federal telephone number is available for corporate clients: 8 800 25 00 990.
“Call an MTS operator abroad” While roaming in another country, you can call directly to the toll-free number +76.
The number is dialed in the accepted international format.

When a problem arises that you cannot solve on your own, you can always contact technical support, which is available from every mobile operator. Such services are created specifically to provide assistance to their clients. Service employees have all the necessary information. There are two types of assistance services: automated and live. In the first case, the call is answered by an autoinformer; in the second case, you communicate directly with a live person. Today, clients often wonder how to call an MTS operator and how to talk to a live consultant, since automation cannot always help solve user problems.

The autoinformer was developed so that the client could not wait for an answer and not waste his time, but get an answer to the question by selecting the appropriate number in tone mode. This method may not always help. Many companies limit the possibilities of communicating with a live person, since for them the most profitable option is automatic notification. However, live help exists and in this article we will talk about all the methods of communicating with company employees.

Customer reviews about the mobile operator MTS

There are many reviews about the company's work on various websites. Including negative ones. For example, the author of this review on the website Irecommend.ru claims that the operator did not warn her that Internet speed decreases significantly after 15 GB.

Here is a rather contradictory review from the website Otzovik.ru. The user is extremely dissatisfied with the quality of the Internet, although he has been using a SIM card from MTS for a long time.

There are also positive reviews about the work of MTS, namely home TV and the Internet. The author of the review says that he was pleased with the speed of the Internet and the quality of service.

The author of the following review notes the good work of the company, the honesty of the employees and the convenience of the tariff plan.

To contact MTS employees, the client can use different methods. Russia and the CIS have their own contact numbers. Calls to the operator are free for the company's clients. And if you can’t contact the operator, then there are other communication options: by mail, on the company’s website and on social media. networks.

Have you already contacted the MTS operator by phone? Leave your feedback in the comments.

4 / 5 ( 2 voices)

Other ways to contact support

The response time of a specialist depends on the network load. Sometimes you have to wait more than 15 minutes for an employee to respond. If you do not want to wait or were unable to reach the above numbers, then you can get advice on issues of interest in the following ways:

Open the company's official website and find the feedback form in which you can describe your problem;
Use the answers to frequently asked questions in the user’s Personal Account;
Contact the company's employees directly by visiting one of the cell phone stores. You may need proof of identity;
Send a letter with the described problem to the email address [email protected] In the letter, you can leave your phone number and ask the specialists to call you back or send a solution to the problem in a response letter;
Use the My MTS application, where you can ask an employee a question via chat. This method is no less convenient than calling a specialist directly. In chat mode, employees will quickly answer any question.

What issues can be resolved by calling MTS directly

Any unusual situations that arise will be resolved in a timely manner by technical support.

The call center is a customer service service that provides information on queries of interest, as well as assists in resolving problem situations.

Most frequently encountered topics:

Poor connection quality.
Debiting excess funds from the account.
Tariff change.
Disable advertising.
Login to “Personal Account”.
Connecting additional options.
Setting up applications.
Request to fix the problem.

Methods of communication with the MTS operator

It would seem that a completely obvious solution to the question “how to call the MTS operator” is to dial the number 0890 and wait for the connection. But reviews from people who tried to call the MTS office show that this is not always easy to do. Their experience shows that if you want to communicate with a live interlocutor, you don’t even have to look in the direction of the short number. You need a “long” number in federal format. There, a living person will answer you 100%, and you won’t have to wait long.

Just don’t try to call there from an MTS number, use any other number, there are many sources claiming that it’s easier to get through using this method. Here is a simple dialing algorithm:

We dial the number 8-800-250-08-90, the phone can be any other than MTS.
We wait a little while a pleasant female voice is heard in the speaker of your device. You don't have to listen to it, just press 1, then 0.
Do you want to evaluate the operator's performance? If you want to spend even more time, then press 1, if you need to solve the issue faster, press 0.
At this stage, nothing else depends on you; you just need to wait for the operator to answer.

If for some reason you cannot call from a SIM card of another mobile operator, you will have to dial through the MTS short number

How to quickly contact a consultant

Here's how to call the MTS hotline quickly:

Dial the short number (listed above) . In order not to wait long, try to call a specialist after 15:00 or late in the evening - as a rule, at such times the workload of operators is lower.
Dial 88002500890 from any mobile operator . This method is suitable for those who cannot connect to the network, but it is only relevant for subscribers located within Russia.
Use number 0605 , it is easier to reach due to lower load. The mobile operator does not particularly advertise it, positioning it as a communication channel for VIP clients. At the same time, absolutely all subscribers can call it, free of charge.

If for some reason you were unable to call an MTS operator for free or even for a fee, use the feedback on the operator’s website. There you can ask any question related to MTS. The response from the site manager will come within a few minutes; they work around the clock.

What to do if you can’t get through to the MTS operator?

What to do if you can’t reach an MTS employee using any of the methods described above? There are several options. All of them are less convenient, take more time and require some effort. Here are other ways to get in touch with MTS representatives:

On the official website of MTS www.mts.ru there is a feedback form with which you can leave a request. Through it you can provide your contact details and briefly outline the essence of the issue. Some time after you submit your request, you will be contacted.
Not all questions require specialist help. For example: you can get call details, find out your account balance, find out details about your tariff plan and much more in your personal account at https://login.mts.ru. Sometimes this can be even more convenient than calling customer support.
If all the described methods cannot solve your problem, and the call center cannot be reached, you can simply go to the nearest customer service center and resolve all your issues there. Face to face, communicating with a specialist.

General questions such as:

find out account balance, debt
find out about account debits
find out the list of connected services
change tariff
block/unblock your contract
find out the addresses of service offices
find out where to replace faulty equipment
disable services or close the contract altogether
call a specialist to repair the line
configure a broken connection

Internet does not work?

Try opening the website www.mts.ru. If it opens, but other Internet services are unavailable, then your Internet access is blocked. The most common reason for blocking is an Internet bill not paid on time. You can check your personal account balance in your Personal Account or by calling the Unified Support Center 8. You can pay your bill without commission and with instant crediting of funds to your account on the MTS website.

If access to the website www.mts.ru is impossible, contact the Unified Support Center by phone (toll-free number for calls from landline and mobile phones).

User support site

Support page: mts.ru/personal/podderzhka

Personal Area

Existing Subscriber Service Office

Look on your city's page.

How to call an MTS operator from Beeline

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Quick response:

Thus, there are two main numbers for contacting the service department:

0890 (mobile phone only);
8-800-250-8-250.

Additional consulting services To make it easier for subscribers to resolve emerging issues, the company also provided a number of other telephone numbers for communication:

+7(495)766-01-66 (toll-free for residents of Moscow and the region when calling from MTS, including from abroad, provides information on tariffs and services).
8-800-333-08-90 (calls to this federal number are paid for by the company itself, the service covers not only cellular communications issues, but also those related to MTS Bank and MTS Dom).

How to call an MTS operator from Beeline quickly and for free is perhaps the most popular request found on the Internet on this topic.

The MTS support service receives calls from subscribers around the clock and provides all the necessary information regarding the company’s activities in the field of cellular communications. By calling this number, the user is guaranteed to receive advice on the following issues:

tariff plans, their management;
connection and disconnection of services and services, familiarization with the terms of provision;
tariffs in roaming territory.

Ways to call the MTS operator

If there are problems with communication or suddenly there is too little money in your account, specialists will help you determine where the funds were spent, or why difficulties arise when making calls or using the Internet.

On what issues will support not be able to help?

All issues that arise will be resolved on time.
With a unified support service, customers always receive answers to every request. If a problem is identified that the dispatcher cannot fix remotely, the subscriber will be redirected to a separate manager to find out the reasons for the malfunction of mobile communications, TV or the Internet. A company employee will determine the source of the damage and provide simple instructions via SMS, following which the client will correct the error on the spot.

Basic ways to contact support

In order to quickly contact operators via an MTS SIM card, just take out your mobile phone and dial 0890. After the automatic system announces all menu items, you will be connected to the first available representative of the company.

You can also follow the voice menu items and try to solve the problem yourself. This option should be used if the load on the service team is currently increased and there is no way to quickly reach a specialist.

Another way is to dial the hotline number 8-800-250-8-250. It is very easy to remember due to the repeated numbers, but at the same time it is also a useful tool for establishing communication with the service center. It is completely free, both when calling from a mobile phone and from a landline phone.

MTS operator

Thus, there are two main numbers for contacting the service department:

0890 (mobile phone only);
8-800-250-8-250.

These two phone numbers should either be remembered or recorded as a contact on your device - this will help, if you have questions about the operator, to quickly contact him without wasting precious time searching.

Additional Consulting Services

To make it easier for subscribers to resolve emerging issues, the company also provided a number of other telephone numbers for communication:

+7(495)766-01-66 (toll-free for residents of Moscow and the region when calling from MTS, including from abroad, provides information on tariffs and services).
8-800-333-08-90 (calls to this federal number are paid for by the company itself, the service covers not only cellular communications issues, but also those related to MTS Bank and MTS Dom).

How to contact the MTS operator

Some issues are difficult to resolve without the help of the MTS help desk, but it is not always possible to get through on the first try, so the MTS company has provided several options for contacting the MTS Russian operator:

Call the support number. After listening to the autoinformer and pressing the necessary keys, you will be connected to an MTS help desk employee. You need to dial 0890 from your mobile phone and wait for the voice menu, then successively press 1 and 0 or 2 and 0 to wait for the operator’s response.
You can call the MTS hotline from a landline or mobile phone. A call to the federal support number 8-800-25-00-890 is free. Dial the phone number, wait for the voice message, press the number 1, then 0. The connection occurs quite quickly.
How to call an MTS operator in roaming mode? In international roaming, you can contact the support service free of charge from your mobile phone by dialing +7-495-76-601-66. In national roaming, you can contact the MTS operator by telephone by dialing 0890, or 8-800-25-008-90 using the dialing sequences described above.
By going to the MTS website, contact a consultant using the FOS (feedback form). Determine the topic, write a message and provide contact information. You will receive a response message. On the Internet, many problems can be solved independently, through your Personal Account; you don’t need to look for the MTS operator number to talk to a specialist.
Contact the employees of the nearest MTS office directly, having your ID card with you.

to the MTS operator by phone, by dialing the support number or choosing another method of communication - it’s up to you.

How to quickly reach a live MTS support employee

All subscribers are familiar with the 24-hour telephone number of the MTS operator 0890. A call to the contact center on this telephone number is free, but there are two significant drawbacks:

You can call the free MTS hotline using a short number only from the mobile phone of Mobile TeleSystems PJSC.
It is almost impossible to contact a live operator on this phone - you can “hang” on the line waiting for a connection for hours.

Few people know that the operator also has another short number for a toll-free support line - 0605. You can only call it from an MTS phone. You can connect to support on this phone in a matter of minutes.

Don't believe me? See how easy it is to call the MTS customer assistance service at 0605 in the video. In short, the instructions are extremely simple: call and listen to the answering machine (it doesn’t take long, about 10 seconds), and when it finishes, press “star”. That's it, wait to connect with a specialist. The method works 100%, we checked it.

Video “How to call an MTS operator 2020” (by number 0605):

How to call from a mobile?

We have already briefly described the main method of communication with the MTS network operator - using a call from a mobile phone. Now it’s worth taking a closer look at this method and some of the others listed - additional information will help you avoid a lot of problems that tend to arise when moving “from words to deeds.”

So, we are talking about ways to contact a “live” operator, that is, not a robotic system, but a real person whose job is to listen carefully to your problem and help solve it, focusing on the specifics of a specific situation. Now step by step.

Dial 0890 on your mobile keypad and call. If the system does not answer: dial 08460, then also press the call key. If everything is done correctly, you will be taken to the command menu.
After listening to all the commands, press the 0 key (by default) - this will allow you to move to the next “branch”, which will lead us to that same “live” operator.
After listening to the menu command options to which you were successfully redirected, press key 2 (by default it is called “Technical Support”).
Now all that remains is to wait your turn, then explain the problem to the operator in detail and listen to possible solutions.

As for waiting on the line itself, it is best to resolve your problems with the operator in the first half of any weekday, ideally before the lunch break. At this time you will hardly have to wait more than 2-3 minutes. In the afternoon, and even more so on weekends, the network is overloaded. Everyone wants to resolve their issues at this time, because it is the most convenient, but this is precisely what prevents a speedy resolution. The network is simply overloaded at one time, and idle for a long time at another.

How to contact from another network?

Now let's look at the situation when you are not an MTS subscriber, but you really need to call the MTS operator. This happens, for example, when one of the family members wants to restore a phone number whose SIM card was lost along with the phone.

There can be many situations, but the essence is the same - you are not an MTS subscriber, but you need to call the support service of this operator as soon as possible (preferably without spending money).

The way out of the situation is very simple - dial 8-800-250-0890 from your mobile phone and press the call button. For subscribers of other networks, by default, redirection to a queue to a “live” operator is provided, but the algorithm of the service is regularly updated, so you may encounter, for example, a command menu.

As a rule, there is nothing complicated: you just need to select the command called “Technical Support”, after which you will be redirected to the operator.

Please note that calls to 8-800-250-0890 are possible for subscribers of all existing networks, but only in Russia - a different number is provided for communication with the MTS operator outside the Russian Federation. MTS does not charge a fee for calling the specified number; withdrawals are possible only at the initiative of your network operator, but most large companies do not do this.

Information on the website moskva.mts.ru

On the website moskva.mts.ru, users can view all contact phone numbers and contact employees. To call from any number of all operators operating in the country or a landline phone, dial this number 8 800 250 0890. If you are calling from MTS, just enter the short telephone number 0877.

Important! During the conversation, the employee may ask you for the following information: contract or account number, owner’s name and connection address.

At the operator's request, state the error code or perform other manipulations with the device to troubleshoot problems.

Call using roaming abroad

If you are outside Russia and want to call the MTS operator, you can do this using a special number. Just dial in international format (necessarily with a plus at the beginning) the number +7-(495)-76-60-166 and press the call key.

The number is the same for all types of clients: individual and corporate MTS subscribers, as well as for operators of other networks. The call is free, that is, MTS does not charge money for calls; charging may be an initiative of your network operator if you are not an MTS subscriber.

And finally, let us recall two simple truths.

You can always resolve most issues yourself by logging into your personal account using the website or application. This method is good because this way you save, first of all, your time and learn the algorithm for working with the service, which simplifies the further use of the operator’s services. In addition, online support is available in your personal account; as a rule, it responds faster than telephone operators.
You probably visit places where MTS communication stores are located. If you have ten minutes, and you don’t want to bother yourself with calls to different numbers, just visit the communication salon - consultants will definitely help you resolve any questions that arise. They will not only do it quickly, but will also explain the algorithm of their actions, which will help to avoid the recurrence of problems of this nature.

That's all, use the services of one of the largest and most respected mobile operators - MTS - with pleasure!

How to contact the MTS operator in Belarus

Available ways to communicate with operator representatives are described at https://www.mts.by. To find the section you need and view the latest information, go to the website and click on the “Help and Maintenance” section. In the list on the left, click “Customer Service” and open “Contact Center”.

Several options for contacting the MTS Belarus operator

Dial the numbers provided on the CC page. The computer usually responds first, inviting you to solve the problem using short commands and already prepared answers to common questions. Listen to the recording, send voiced requests leading to a conversation with a live operator. The connection will occur after a few minutes of waiting, depending on how busy the center is. To answer many questions, you will need to confirm that you are the owner of the SIM card - they will ask for your passport information.
If there are no documents, get a certificate directly on the website. In the lower right corner of “Help and Services”, look for a white question mark in a red circle - click and a contact form will appear on the page. Fill in the available fields. Don't make a mistake when entering your email address - a response will be sent to it. Online consultation will be provided on tariffs and options, network quality, and terms of service. And you can disable or connect the service, change the plan or set a block yourself through the Internet assistant or “My MTS” - you also don’t need documents to work with them.
Working with the test service https://help.mts.by/hc/ru/requests follows approximately the same pattern. Select the topic of the question, fill out the forms in detail and click “Submit”. The answer will be sent to the specified email.
As a last resort, resolve issues directly - at service offices. The addresses of branches available on the territory of the republic are marked on the map https://www.mts.by/help/offices/offices_map.php. Salon specialists can advise and solve the problem. They are aware of new products in the range of options, current promotions, plans and are authorized, upon request, to switch subscribers to other tariffs, make changes to the list of services on the number and perform other necessary operations.

The certificate in the latter version can be obtained without documents, but for some actions with the account an identity card is also required.

How to call the MTS Belarus operator

The question of how to call the MTS Belarus operator may arise from any of the subscribers of this cellular communication company. The support service receives thousands of calls every day; its employees are always happy to help you choose the appropriate tariff plan, tell you about the conditions for providing a certain service, or answer any question asked over the phone.

1 How to contact the MTS operator in Belarus
2 How to call the MTS Belarus operator - short number

Before you find out how to contact the MTS Belarus operator, it is worth reading what can be done by calling the company’s call center. The operator's official website contains information about the purposes of the hotline.

You have the right:

Get advice on the technical aspects of the cellular network, terms of service and features of the proposed tariffs.
Find out details about any cell phone or smartphone model from the range of MTS Belarus sales points, its technical characteristics and cost, and also ask to choose the right model for you.
Receive information on how to correctly use this or that additional service, and also ask to activate or deactivate it (except for international roaming and call detailing services - they must be activated in the office).
Change the tariff to one that better suits your needs. The call center operator will also tell you the list of TPs available for switching via a phone call.
Block a subscriber number for a specified period.
Consult on issues of debiting funds from the subscriber’s balance, payment and account replenishment, and other financial issues.

Long telephone number of the Contact Center: (+375 17) 237-98-98 (calls are accepted 24 hours a day). Fax number (+375 17) 237-98-89. These numbers are available from any country, including when MTS Belarus subscribers are in international roaming. When calling from abroad, a minute of a call to an international call center number is charged similarly to a minute of a call to any other city number in the Republic of Belarus.

Additional short numbers are available for subscribers located in Belarus.

How to call MTS Belarus operator - short number

How to call the MTS Belarus operator from a mobile phone if you are in the coverage area of your home network? Subscribers are offered to use one of two options:

Number 0880 - information on current operator offers. Here you can request information on tariffs and services. A call to this number is available even if the SIM card is blocked.
Number 0890 - operator technical support for any questions. If your Internet connection is lost, funds have been written off for unknown reasons, or you are not satisfied with the quality of services, feel free to call here. This number is also accessible even with a blocked SIM.

Calls to call center short numbers are not charged, and support services are provided free of charge, however, all calls to support numbers using auto-dial are paid at regular rates.

If you can't get through

If you can’t get through to the operator for one reason or another, it’s easy to solve some things yourself (change the tariff, activate or deactivate the service). To do this, we will use the MTS Belarus Internet Assistant.

We get the password, you can do this using a free call to 087021 or USSD request *111*17#.
Next, type the URL https://ihelper.mts.by/selfcare and enter the authorization data: your subscriber number and the sent password.
Hooray! Now you can perform many actions with your account without contacting an operator.

Response time and specialist competence

You can consult the contact center on any issue 24 hours a day. There is no charge for call minutes. The information system automatically alerts you on the most popular topics; to do this, you just need to follow the service instructions.

During the day, the wait for a connection with MTS staff will be 1-5 minutes, sometimes a little longer, since the majority of calls occur during daylight hours. From 22:00 to 08:00 robot operators can answer. The automatic service will provide complete information on the issue. If the desired result is not achieved and it was not possible to talk to the dispatcher, you should leave a request regarding the problem.