There is no money, but you need to call. How to ask to borrow money from an MTS operator?

MTS tariffs without a monthly fee are no less popular today than complex packages for which you need to pay once a month. Tariffs for which payments are made for the service actually received are popular with users who rarely surf the Internet via telephone or make few calls. Do you think such people don’t exist today?

  • These may be older people, whose generation is little involved in the world of the Internet;
  • Or adherents of the new fashion for abandoning social networks, virtual and telephone communications and promoting live communication;
  • And also those who carry two phones - on the first, or main, a complex package is connected for a subscription fee, and on the second there is a tariff with post-paid tariffs. Usually it is used little, only for certain needs.

One of the most popular services among regular MTS subscribers is “Promised Payment,” which the operator provides on a paid basis. Its essence is that when sending a corresponding request or enabling the service in the Personal Account, the subscriber receives a certain amount into his account.

This way you can top up your mobile account balance when it is reset or goes into minus up to 30 rubles.

The loan size varies depending on the user’s activity, namely, how much he usually spends per month - from 50 to 800 rubles. The most active subscribers who spend more than 500 rubles can re-borrow from MTS without even repaying the previous loan. The only condition is that the total amount of promised payments should not exceed 1000 rubles. But for Premium program participants

A limit of 1500 rubles is also available.

For such a service you will have to pay a certain commission, which also depends on the amount of monthly account replenishment:

Monthly expenditure on mobile MTS, rub.Commission fee for using the promised payment, rub.
Within 300
From 30 to 997,3
100-19910,5
200-49926
>50052

The promised payment is not available to everyone. Here are the restrictions

:

  • registration in the MTS network for at least 60 days;
  • there are no debts on spare SIM cards from MTS;
  • no connected .

To activate the promised payment, just dial on your phone

command *111*123#. A decision will be sent in the response SMS - denied or approved. You can go to your Personal Account of the My MTS application and activate the promised payment in the payment section. Another option is to call the hotline number 1113 and apply for a loan.

The promised payment is provided for a period of 3 days

. You can pay off the debt and commission by depositing the required amount into your account. Moreover, you must also pay off the debt that was incurred at the time of taking out the loan (if there was one).

Example:

There was minus 70 rubles in your account. and you made the promised payment for 200 rubles. Here the commission will be 25 rubles. For 3 days of the service, you spent an additional 100 rubles. You need to top up your balance with at least 198 rubles. Then, when written off, you will not go into the red.

The map is free, but the app is not

The application shows that the money is there. Another plus is the convenient sorting of services, where all the most popular requests are grouped and displayed on the main page. Unlike the complex jungle, in ERIP you can pay for housing and communal services or the Internet in just a couple of clicks. In addition, most of the functions of banking mobile applications are available: online loans, setting up automatic payments, transfers from card to card, etc.

The SMS notification service about account movements is activated automatically and free of charge. But to use the MTS Money application you will have to pay 10 kopecks per day or approximately 3 rubles per month . Considering that the card is positioned as free - issuing and servicing it costs nothing - this raises some questions.

The key drawback is the occasional stutter when you try to log into the app a second or third time. Restarting it helps. Although MTS promised to solve this problem in the very near future.

You can create an automatic payment, make a transfer from card to card, or get a loan Convenient grouping of payment services greatly simplifies life

An alternative is. It can also be used when the account balance is zero or has gone negative.

By activating such a service, the subscriber does not have to worry about being blocked. The system will remind you several times that you need to top up your balance. Advantages

similar service as follows:

  • it's free;
  • available on all tariffs (except for “For tablet”, “For laptop” and “For corporate clients”);
  • allows you to communicate within the limit of minus 300 rubles. (for beginners) or minus 800 rub. (when using the service for more than 10 months).

The limit of this service is calculated based on the subscriber’s monthly expenses

. For those who connected to it for the first time, the fee will be up to 300 rubles. Over the next 3 months, the operator will monitor the subscriber, and if the verification is successful, then MTS increases the limit to 800 rubles. or in the amount of +20% to total expenses. If you want to fix the limit amount at a certain point, you need to dial the USSD request *111*2136#.

Conditions,

under which the service is provided by MTS:

  • using MTS communication for more than 3 months;
  • positive balance at the time of connection;
  • expenses per month - at least 200 rubles;
  • There are no debts on other SIM cards from MTS.

It is important to note that in this case you need to pay for communication on a monthly basis.

based on the invoice sent. Also, having activated this service, you will not be able to activate the “Promised Payment” as well.

If a subscriber has connected to the “On Full Trust” service, but has not used it for a month, it will be disconnected automatically

.

Connection features

If a subscriber has outstanding debts for more than 30 days on other numbers, he will be denied the “Promised Payment” option. A person who has been an MTS subscriber for less than two months will also be denied the option.

Important! The subscriber independently chooses the amount of payment, but the company has set a maximum amount, which depends on the subscriber’s expenses and his history of using this service.

The company is not obliged to provide this service; this is its right. The company reserves the right to unmotivated refusal to provide services. For example, basic tariff customers.

Watch the video. How to take the promised payment to MTS via phone:

Fast transfers

Express Money function. Maximum amount: 100 rub. This option can be used by subscribers who have been denied other lending services.

This means that people who have been MTS subscribers for only a month can also take out a loan. In this case, they can borrow money in the amount of 50 rubles. Starting from 3 months of using the company’s services, you can take the amount of 100 rubles. In this case, a fee of 10-20 rubles is charged for using the service.

The service is activated by sending a message to number 1976; in the message you should indicate the required loan amount. Lending is provided by a partner of the MTS company, so you can repay the debt using the “Easy Payment” service or through the MTS Wallet.

If the autopayment service is activated, the funds will first be written off as a fee for communication services, and then to pay off the debt.

To check the amount to be paid, the subscriber should send a message with the text “info” to the number 1976. You can also call 0890 to get the information you need. Calls within the Russian Federation are free.

Alternative option

Available for MTS operators. Its functioning is based on cooperation between MTS and microfinance organizations. By activating the service, the subscriber takes out a loan from a microfinance organization.

Only persons who have been MTS subscribers for more than four months can use the option.

If the balance is zero, MTS partners send messages to the subscriber indicating the loan amount, repayment period and other conditions.

Watch the video. Methods for connecting the promised payment:

MTS. A reason to get closer

We offer our clients various payment methods for MTS communication services. You can choose the one that best suits the conditions for using mobile communications by your company.

Credit

The credit payment method is provided to key clients of JLLC "Mobile TeleSystems" - legal entities and individual entrepreneurs served under the tariff plans "Smart Business", "ULTRA", "Telematics", "MTS-Connect", "Internet".

Not provided to subscribers who have an overdue debt for communication services, including for equipment purchased in installments, until the debt is repaid, as well as in the presence of forced blocking on the personal account for the last 3 months for a total of more than 5 days.

You can use the following options for setting a credit limit:

  • the established credit limit on a personal account is changed upon a subsequent written application from the corporate subscriber;
  • the established credit limit on the personal account automatically changes depending on monthly expenses without an additional application from the corporate subscriber.

Services ordered on credit must be paid on the 20th day of the month following the reporting month. Due to technical features, charging for individual connections may occur with a delay: for example, roaming connections - with a delay of up to 30 days (as data is received from roaming partners).

To provide a credit payment method, the head of the organization (or a representative of the organization with a power of attorney) can contact the corporate customer service centers with the following documents:

  • an application for the provision of a credit payment method signed by the manager or an authorized representative;
  • a certified copy of a document confirming the authority of the manager (upon presentation of a power of attorney, in addition to a certified copy of the power of attorney, also a copy of the document confirming the authority of the official who issued the power of attorney).

Upon approval of the credit method of payment, an agreement is concluded providing for the credit method of payment.

More detailed information on the provision of a credit payment method can be obtained by calling 0990, (Mon-Fri 08.00 - 18.00) or at corporate customer service centers.

Advance

This calculation method is convenient for customers who seek to regulate and predict mobile communications costs.

Combination of advance and credit methods

The MTS corporate program allows you to combine advance and credit payment methods within the framework of a single Corporate contract.

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Receiving and paying an invoice

Credit

Choose a credit payment method, and your company will pay bills once a month without making an upfront security deposit.

Payment of the invoice occurs before the 24th day of the month following the billing month. In case of non-payment within the specified period, services on personal accounts may be blocked.

Do you want to switch to the credit payment method?

To do this you need:

  • be an individual entrepreneur or legal entity;
  • be serviced by MTS for at least 3 months;
  • be connected to one of the corporate tariffs;
  • have no debts to MTS on all personal accounts and contracts.

Fill out the application and send it from your company’s fixed address to the email address: , as part of the e-mail service

Please note: the MTS corporate program allows you to combine advance and credit payment methods within the framework of a single Corporate contract.

With the advance payment method, you pay for communication services in advance, independently determining the payment amount.

To avoid blocking, we recommend that you track your personal account balance in the “Virtual Manager” or from your mobile phone by dialing *100#.

When paying an invoice, please note that the period for receipt of funds to personal accounts for non-cash payments by bank transfer is at least 3 days. Top up your balance in advance, taking into account the deadline for receipt via bank transfer.

How to borrow money on MTS from friends

If a subscriber does not want to borrow from MTS, or has been denied the loan, he can turn to relatives and friends for help.

Remember! The company offers clients a number of the following methods for replenishing their account:

  • “Call me back” option: you will need to dial the following combination on your phone: *110*friend_number# (for example, *110*89108935007#). Using the service, the subscriber can send a beacon. At the same time, you will receive a message asking you to call him back.
  • : you need to call the number 0880, having received an answer, dial 10 digits of the relative’s number without the first 8. In this case, the subscriber will be able to call a relative at his expense.
  • “Top up my account” option: dial the combination *116*relative_number# (for example, *116*89103789456#). A message will be sent to the number of the second subscriber asking you to top up your account.

How to write a complaint against MTS?

What else do you need to know about the subscription fee?

  • All tariffs without MTS prepayment have the concept of a “daily” payment, which is charged if the number has not used paid services for more than 90 days. That is, if you haven’t called or sent messages for three months, 3 rubles will be debited from your account every day.

  • You can check the remaining traffic on your tariff by dialing the universal command *100*1#, or by logging into your personal account through the website or mobile application from MTS.
  • If you are looking for data on MTS when the subscription fee is charged, the date of the charge is considered to be the day the number of which is identical to the date of switching to the tariff.

What can you do if your balance is zero?

MTS has a number of services united by the common name “Opportunities at Zero”. These services are provided to assist subscribers whose balance is zero.

Attention! Subscribers can use the promised payment or the “Credit with full confidence” option.

Also, in an emergency situation, you can use the help of friends and relatives by sending them a “Call me” beacon, sending an SMS with the content “Help me out” or “Top up my account.”

Payment upon delivery from MTS Belarus

MTS Belarus subscribers are given the right to independently choose the payment option for services: postpaid or prepaid. Let's talk about the features of the payment system, when communication services are paid after they are provided in full.

Conditions

The credit method of payment for services assumes that the client uses the services provided by MTS Belarus without restrictions, and in fact pays the payment next month for the past month.

You can find out the correct amount of debt:

  • by sending the USSD command - *100#. Information will be available only after every 5th of the month;
  • looking at the bill amount on the mobile screen.

In order to maintain the trust of the operator and not earn penalties in the form of penalties, it is necessary to make payment before the 25th of the calendar month.

A subscriber who has been served by MTS Belarus as an individual for at least six months can receive a positive decision by sending an application for the opportunity to make payment upon delivery:

  • being a citizen or a person who has a residence permit. There must be a mark about registration in the republic;
  • current tariff, which is not included in the list: Absolute;
  • A person;
  • Guest lines;
  • Home Connect.
  • no overdue debts: neither for purchases of equipment nor for communication services.
  • To avoid uncontrolled spending of funds, MTS may set a credit limit, upon exhaustion of which the provision of services is limited or suspended. The credit limit is not a static value; it can be increased for a conscientious client.

    How to connect and disconnect

    Before contacting the company, wishing to switch to the credit payment method, the client must:

    • pay off existing debts;
    • have a positive personal account balance.

    An application for connection can be submitted:

    1. Personally by the subscriber to the store or MTS customer service center.
    2. Remotely, by: calling the contact center toll-free number 0890;
    3. sending a non-chargeable USSD request *150#.

    The waiting period for a response can be a day. The client has the right to refuse payment upon delivery independently, using the same method as when connecting. But the USSD request combination will be different: *150*0#.

    Conclusion

    Switching to payment on credit allows you to stay in touch with any balance without fear of disconnections.

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