Rostelecom has been a major provider of communication services for many years. The company's long-term work shows a responsible attitude to the quality of the wide range of services provided. This provider has established itself as an excellent provider of Internet services, telephone and cellular communications, and IP television and digital TV. Its level is evidenced by the number of existing subscribers throughout the Russian Federation using the company’s services. This fact contributes to the fact that the number of people who want to become new users is only increasing. And in order to become one of the subscribers of the country's largest provider, you need to have information about whether this operator operates in your home. As a result, the question “how to find out if a house is connected to Rostelecom?” very important. And today we’ll look at it in more detail.
Optical fiber
The method of organizing a connection via fiber optic cable is designated as FTTx. In this case, the company lays a special cable to the client’s house, which leads into a distribution box installed in the entrance of an apartment building. Next, subscribers are connected to the optical fiber via twisted pair cable with an average connection speed of 250 megabits per second.
In addition, there is the xPON method - when optical fiber is laid directly to the user network equipment that is installed in the client’s apartment. For such a connection, a special media converter is used, and from it the cable goes to the router/router/computer. The method provides connection speeds of up to 1 gigabit per second.
Private sector audit
In the private sector, the situation is as follows - most households are connected via a telephone line. It is easier to carry out than through optics, so people are offered a telephone as an alternative. You can clarify the connection at the address of a private house using any of the methods described above. It is also interesting that on specialized and regional forums one often comes across information about address segments where private houses are connected via optical channels.
How to find out about technical connectivity
There are three ways to check whether your home is eligible for the technical capabilities of connecting to the Internet from Rostelecom:
- By visiting the provider's office: https://lk-rostelecom.ru/filialy-rt .
- On the website: https://rt.ru/ .
- Through special services for checking and selecting providers (or provider aggregators): https://www.onlime.ru/internet/calc2/ .
These methods have their own characteristics; below we will look at each of them in more detail.
At the company office
If you live in a big city and the Rostelecom office is located near your home or place of work, then visiting it will be the most reliable option to find out all the connection details, including the availability of technical capabilities for your home.
The addresses of the nearest offices and branches of the operator can be found on the website with branches. You just need to select your city, there will be a tab with the addresses of offices in your city. Among the nuances of this method, one can note the obsessive request to fill out an application to connect the service with reference to the rule, which supposedly states that information is provided only if there is an application.
How to check if your house is connected to Rostelecom in other ways?
You can find out whether your house is connected to Rostelecom using a variety of options, for example, using third-party resources. The most logical way is to call the provider’s help desk at: 8 (800) 700-67-19. It is also possible to find out the list of connected Rostelecom houses through the service https://prov.telekomza.ru/. This service will provide a list of all providers serving the home. Sometimes finding out if there is a Rostelecom in a house using such resources takes much less time.
Of all the above methods for finding out which houses are connected to Rostelecom, you can always choose the appropriate one. And evaluate the high level of work of the provider company.
Operator website
You can find out about the possibility of connecting your home to the Internet on any regional page of the provider’s official portal. To do this, the user must go to the main page of the site: https://rt.ru/ .
- Next, select your region in the drop-down menu (the “City” link at the top of the page).
- Go to the “Internet” tab.
- Choose a tariff.
- Click “Connect”.
- In the dialog box that opens, fill in the fields with telephone number and address up to the apartment number.
- Click “Send”.
The application is sent to the provider for consideration, and after a while they will call you back. The manager will tell you whether it is possible to connect and what methods are available for the selected tariff plan. If this is not possible, you will be notified. Application review takes on average two business days; in some cases there may be delays if the number of applications is large. They won’t forget about you - your application has been registered, which means the provider will definitely call you back.
Call customer support
Future Rostelecom subscribers can call the hotline. In this case, all data will have to be dictated to the operator. To fill out an application, use the number 8 800 100 0 800. You can ask a company employee all your questions. You will be advised in detail on current tariff plans. The operator will also check whether it is possible to connect the Internet to your address. If you can connect to the Internet, the consultant will offer to immediately fill out an application.
What is required from the subscriber:
- Select a tariff plan. If necessary, you can immediately connect additional options. For example, if you need a router, you need to immediately notify the operator about this. Rostelecom offers to purchase equipment in installments. If you don't want to buy a device, you can rent it.
- Provide exact address information to a company employee.
- Provide personal information. Passport details are not needed yet. They will be indicated when drawing up a written agreement.
- Provide your mobile phone number.
- Tell the provider's representative a convenient time for the technician to visit.
Now all you have to do is wait for the experts to arrive. The contract will be drawn up and signed on the spot. The subscriber must present a passport. Just in case, save the Rostelecom technical support number in your mobile phone. In the future, situations may arise when specialist assistance is required. If equipment fails, repairs may be required. These and other issues are resolved by the customer support service.
No technical possibility
What to do if the response to your application is negative and the provider refuses to connect? In this case, you can ask the operator about network development plans, whether work is being carried out in your area and whether there will be a possibility of connection in the future.
In addition, if the provider’s plans for the near future do not include connecting your home, you can negotiate with your neighbors and submit a collective application. The more residents of the house subscribe, the faster the provider will agree to provide Internet access to you. Sometimes this happens very quickly, literally within a couple of weeks, if it is beneficial to the operator. If all else fails, then you should look towards other providers or pay attention to the possibility of using mobile Internet.
Available methods of connecting to the Internet from the Rostelecom provider
Depending on where you live, the methods of connecting to the World Wide Web differ. There are currently four:
- High speed fiber optic line.
- Wireless (Wi-Fi).
- Digital.
- ADSL (telephone line).
A high-speed fiber optic line, or wired Internet, is connected using a special cable. The coverage area needs to be known in advance, as this is not always technically possible.
The digital method - using a Wi-Fi access point - allows you to use the Internet and telephony at the same time. There are no interruptions. To do this, more lines are allocated. ADSL - Internet connection via telephone line.
Available methods of connecting to the Internet from the Rostelecom provider
Depending on where you live, the methods of connecting to the World Wide Web differ. There are currently four:
- High speed fiber optic line.
- Wireless (Wi-Fi).
- Digital.
- ADSL (telephone line).
A high-speed fiber optic line, or wired Internet, is connected using a special cable. The coverage area needs to be known in advance, as this is not always technically possible.
The digital method - using a Wi-Fi access point - allows you to use the Internet and telephony at the same time. There are no interruptions. To do this, more lines are allocated. ADSL – Internet connection via telephone line.
Types of Internet connection from Rostelecom
Let's list a complete list of types of possible Internet connection companies, with whose support you can get high-speed service.
If the subscriber lives in a big city, then he will not have a problem connecting to the service. Almost all houses have an uninterrupted telephone network and fiber optics. If such a connection is not available, it is possible to connect to a wireless network. The company's innovations provide a high coverage area of the wireless network, where there is a Rostelecom connection card.
Dedicated high-speed fiber optic line
Fiber optics - this type is often used, as thanks to it users receive Internet, television and telephone communications. The company’s specialists extend a line to homes, thanks to which the connection speed reaches 100 megabits per second. The company now offers customers an offer called Optics to the apartment, which includes innovative FTTH or GPON discoveries.
Attention Thanks to the listed new technologies, the provider’s specialists are installing a high-speed fiber optic line into housing.
Wireless access
It is possible to connect to Rostelecom at the address via a wireless Wi-Fi network. This type of service can be used to provide Internet access to an apartment building. Thanks to this connection option, you can easily connect to the desired network and watch your favorite programs and series.
Digital communication channel
Modern digital technologies are used to conduct lines: cable, satellite, radio and other communication channels. This type of service is provided exclusively for calls. An outdated technological method, therefore practically not used now.
Dial-up connection via telephone line
ADSL. The connection option under consideration was considered popular in the company before, but is no longer used. The technology, when a telephone line is connected to a modem, is rarely used, since there are many disadvantages in application:
A telephone line is required. If it is paired, the modem will not function. Availability of a modem device. You may need to purchase an additional device to eliminate transmission interference
It is important to connect the modem to the residential telephone network. While using the Internet, communication via your home phone will not be available, since the modem at this time will work for the first function: the Internet.
But there are exceptional situations when, apart from this type, it is not possible to connect to the Internet.
Attention The disadvantage of this service is the fact that to use it, it is advisable for the client to purchase a landline telephone, for which he will need to pay separate bills.
