Support numbers and other ways to contact MGTS to resolve issues

Communication › MGTS Internet support hotline - reference technical support

PJSC Moscow City Telephone Network (MGTS) is a company that continues to introduce optical technologies at high speed GPON in the city of Moscow.

The company is actively involved in connecting subscribers to the Internet, IP-TV and telephony via GPON optical networks in Moscow and the Moscow region.

1. Technical support phone
2. Contacts: address, telephone, official website
3. Addresses of offices, sales and service centers Moscow
4. Moscow region

Reviews

MGTS provides local and intrazonal telephone services, broadband Internet access, digital TV and mobile communications for individuals and legal entities:

• Internet and digital television. MGTS occupies a leading position in the Moscow broadband access and Internet TV market. In the fall of 2021, MGTS began replacing routers with new models operating in two bands - 2.4 and 5 GHz - and supporting automatic switching from noisy channels.
• Mobile connection. At the end of 2021, more than 320 thousand subscribers use mobile communications from MGTS.
• MGTS will provide subscribers of high-speed GPON tariffs with free mobile communications.
• Home phone. The company provides local telephone service.

The mobile and telephone operator rarely experiences technical outages, but communication with customers is constantly maintained. The company has a large number of feedback forms to improve the quality of services provided. Issues are resolved over the phone as quickly as possible, and the staff of operators will help find a solution to the problem and increase the company’s rating. Before the call, the client can go to his personal account and try to find out the cause of the problem.

How to write to MGTS support service?

You can contact company employees in several ways, including a new method of communication through electronic systems. The first on the list is the official website of the organization, with which you can view the latest information, promotions, news, tariffs and offers, and send a request to technical support.

You will need to click on the “Chat” button at the bottom of the page or go to the “Support” section - (both forms work with authorization).

Tell an employee about your problem online, and within 5-10 minutes specialists will contact you by phone to clarify and clarify the details. If necessary, technical assistance will be sent to troubleshoot problems.

Official site: .

You can also contact the technical support operator via email by sending a letter to

Other methods of communication

Information on other ways to contact support is listed on the official MGTS website. It is located at the bottom of the page and is highlighted in blue.

By clicking on the blue circle, the user will open a window for logging into the “Personal Account”. Here he needs to provide a phone number and password.

You can contact the company through your personal account

Using the feedback form

By visiting the MGTS website, the subscriber can use the feedback form. To receive a response from a representative of MGTS, the user must indicate his last name, first name and patronymic, email address, city home telephone number, and also describe his request in detail.

You can attach any file or image to the text of the letter.

Before submitting the form, you must check the box next to the item on the processing of personal data.

via social network

The user can ask a question using the social networks VKontakte or Facebook. You can go to the community by clicking on the corresponding icon on the MGTS website page. The group administrator reviews user requests within 24 hours.

• How to find out and change the Wi-Fi password Dom ru

MGTS mobile application

You can download the MGTS mobile application in the Google Play or iStore market. After installation, you need to open the program, register and log in to your “Personal Account”. The main page will display information about the current balance and the phone number associated with the account.

Using a mobile application, the user can manage services, view basic information about the current tariff, call a repairman at home, find out news and company promotions and payment history, and extend the validity of subscriptions. Here you can contact a technical support specialist.

The application is available for download in the Google Play Market.

Chat with technical support on the site

The user can quickly get an answer to his question by writing a message to a technical support specialist in the chat on the website: help mgts ru. To do this, you must first log in by entering your username and password for your “Personal Account”.

The consultant will help you solve the problem online. For convenience, the user can indicate their name, contact phone number and email, and then describe the problem that has arisen.

To resolve issues, you can contact the support chat on the official website.

Map

: Moscow : Northern Administrative Okrug : Airport : MGTS Petrovsky Sales and Service Center (individual)

Related articles:

From July 1, 2012, “The Moscow City Telephone Network (MGTS) plans to transfer all subscribers - 4.4 million apartments - to a closed numbering plan, which provides for dialing 11 digits when calling any number - both fixed and mobile. A representative of MTS, which controls MGTS, spoke about this. Now subscribers dial the entire number - eight, prefix and seven cents

Comments:

Inadequate, rude employees! Just some trash! This is how they talk on the phone. It’s like calling them at home at 6 in the morning! They interrupt, they try to quickly switch to another operator, just so as not to answer questions! I have never encountered such communication over the phone with consultants in any company. Communication and tone of the consultant Love is beyond understanding!

Rating: 0 Leonid 2016-02-24

I have not encountered such wild and boorish service for 25 years. Address of MGTS Tagansky District for Individuals, MGTS? Beyond the limits of reason. The employee accepting the application from me simply stated that she would not accept it from me, since I reprimanded her about the inadmissibility of a raised tone and communication in a disparaging manner with me. And after asking to call the boss or some responsible person, she said that I was a freak and a few more words, but already swearing. Without waiting for the administrator or anyone at all, I had to call the customer service with a question to whom I could hand over the equipment, to which I received the answer - I don’t know. After 55 minutes, the administrator appeared and just as rudely took her equipment from me. They never gave me the book of complaints, but they gave me one for last year. Even though she should be in the hall. That's it. I advise you to NEVER contact MGTS.

Rating: 0 Marina 2016-02-24

Rating: 0 Boris 2014-08-13

Generally terrible. Work -1. I want to rip off the money and that’s it!

Rating: 0 2013-02-22

I had complaints about 636-0-636 during the installation of the Double Benefit tariff - for a month they could not get the TV working: the decoder did not receive a network address. But in working order we removed them. Everything is fine now. Question: why can’t you buy back the decoder if you cancel the Double Benefit tariff? How can you simplify the procedure for disconnecting from the Double Benefit service without visiting: - MGTS Service Center located on Znamenskaya St., 4 to transfer the leased decoder transferred when installing the Double Benefit tariff? - MGTS territorial office with this act and an application to disconnect the service Double benefit? It is easier to buy this decoder than to waste time, money, and health on trips to the Service Center and the MGTS territorial office, located on opposite remote routes. Who can answer these questions?

Rating: 1 Mikhail 2013-02-06

It's just a disgrace. Disgusting service! They accept applications, but they don’t do anything at all! We waited for more than one day, the master never came and didn’t even call back. The telephone operators from the support center are mediocre and answer questions with stupid rote phrases and won’t explain anything to the point.

Rating: 1 Abramova 2011-12-26

Last week my husband changed our home phone number. Since Friday the phone has not worked at all. Everything is paid. no debt. The match service replies that our previous number has been retained. Nobody changed it. A technician will come to install and repair damage to the line, for a fee, by bank transfer. Strange. What about the new number you paid for? Abramovs.

Company contacts for personal inquiries

Not all issues can be resolved by calling the MGTS support hotline. Sometimes it is necessary to consult a technical specialist in person.

For Moscow

To receive competent advice on your issue, the subscriber must use the correct telephone exchange or communication center.

They are created specifically so that clients can dial the desired branch and contact the employees working on the MGTS line at a particular address.

Post offices are located in various areas of Moscow: at the Arbatskaya, Domodedovskaya, Shchelkovskaya, Tretyakovskaya, VDNH metro stations, etc.

Offices for receiving citizens are located at the following addresses:

• st. Lyublinskaya, 17, building 3;
• st. 1st Dubrovskaya, 1, building 2;
• st. Elektrozavodskaya, 60;
• Mozhaisky Val, 12, building 1;
• Bagrationovsky Ave., 18, building 1;
• st. Tushinskaya, 11, building 3;
• st. Novocheremushkinskaya, 65;
• st. Dubininskaya, 12.

Here the subscriber can leave a request to call a technician. When submitting an application, you must indicate your contact information in the text of the application.

• Megafon call forwarding: for those who always want to be in touch

Address of the organization for receiving written requests: Moscow, st. Bolshaya Ordynka, 25, building 1.

Map with the location of the company's offices.

For area

The MGTS company provides services to residents of the Moscow region. The addresses of departments for receiving requests can be seen by opening the interactive map. By clicking on the line with the address, the user can find out the operating hours of the department and directions to it.

Public Joint Stock Company "Moscow City Telephone Network" (PJSC MGTS)

Postal address of the organization:

119991, Russia, Moscow, st. B. Ordynka, 25, building 1 Tel.: 8 (495) 636-0-636 (Single contact center)

Fax This site is not a mass media.

• [email protected] – for official letters from legal entities
• Send a request - to place advertising of your company on invoices for communication services
• [email protected] – for media representatives – for contacting subscribers of AMT CJSC. —>

TV connection

There are two basic tariffs for television broadcasting; current figures are published in the Tariffs tab. Connection technology - digital TV from MGTS. When paying for a suitable tariff, it remains possible to add channels of interest to the user on the topics Cinema or Sports, Adults or Mix, Children's, Discovery and others.

Important! At the bottom of the page with a list of tariffs and TV channels there is a step-by-step manual for connecting additional channels yourself.

In addition to the above combinations, you can choose the Personal TV service.

The freedom of choice from MGTS in the subtle matter of personal preferences is extremely convenient. The client will not have to pay the Standard tariff with a lot of unnecessary broadcasts for the sake of a few interesting ones. Only those broadcasts that are really needed will work in the Personal tariff.

The selection of a basket of services and payment is carried out in your Personal Account.

The entire list of additional services in the Television section is located at this web address.

Other methods of communication

It was said earlier that for OJSC MGTS the preferable option is for clients to independently find answers to their questions. But, in addition, the following methods of communication with the contact center for individuals are provided:

1. Filling out a special form on the website.
2. Visit to the office (address should be checked on the website).
3. Online chat on the official portal.
4. Use of social networks.

Email

To contact company representatives by email, you will need:

• Is it possible to turn off telephone, television and other Rostelecom options without leaving the apartment?

1. Visit the official website and open the help section.
2. Select the “feedback” item in it.
3. Write about any difficulties you have encountered with television, the Internet or GPON line.
4. Wait for an answer.

An alternative solution would be to send a letter to https://mgts.ru/home/ask_form/.

Contact on the site

If the described approach to contacting the helpline turns out to be difficult, you can write a message to the MGTS hotline via online chat. For this you will need:

1. Visit the site and click on the site icon in the lower right corner.
2. Log in to your personal account by entering your login and password numbers.
3. Leave a message or request a service.

You won't have to do anything additional.

Communication via social networks

The work of the technical support service on social networks will not cause any difficulties. The main thing is to visit the official (verified) community on the Internet and leave a message on the wall or write your message in the form provided for this. You are allowed to write to administrators or the group around the clock; a response will arrive as soon as one of the specialists is available.

Moscow organizations

Other medical services Medical research institutes

Life expectancy of humans and other living beings. Sketches of optimism. I. I. Mechnikov

Were you able to reach the Hotline?

Yes, we succeeded No, we failed

Embassies - Popular Tourist Destinations

Financial organizations of the Central Bank of Russia Moscow branches of banks

OJSC MGTS Central office on the map Address: ORDYNKA B. ST. d. 25 p. 1st District - Zamoskvorechye (CAO)

The nearest railway d. platform g. d. platf. Moscow-Pasazhirskaya-Paveletskaya Paveletsky railway station - 1800 m

Nearest stations metro station Tretyakovskaya metro station - 0 m Metro map

Phone: 8 495 636-0-636 (Single contact center) Fax. [email protected] – for incoming correspondence from legal entities, [email protected] – for requests from individual clients regarding the provision of communication services and technical support. Phone: 8 495 636-0-636 (Unified contact center) MGTS official website: https://www.mgts.ru

Nearest MGTS centers: All MGTS centers on the map

OJSC MGTS Central office on the general map of Moscow

mobile connection

To find out the subcategories of mobile communications, just hover over the name of the service. A list will appear:

1. Tariffs, roaming and promotions.
2. Comprehensive services and conditions for those who want to keep the phone number of another operator.
3. Useful speed dial combinations.

You can find out the details of communication and mobile Internet by clicking on the link More about the tariff. Connection to the desired tariff occurs on the same page. The system will tell you what actions need to be taken.

Package services are represented by popular combinations, such as Internet with television and mobile communications. In addition to optimized packages, the client has the right to independently combine services to suit his own needs.

In the Services tab there is a list of possible options, these are:

• services with useful features, for example, voice mail or incoming number identification;
• selection of packages of over-limit minutes and emergencies;
• one-time services - video call, Turbo buttons or MMS package;
• SMS packages, both one-time and unlimited, nightly and others.

Free services are as follows: call hold, request for calls made by the owner of the number or their own tariff, connection for a mobile conference.

The list of additional services contains information on the cost of international roaming and hot discount offers.

Contact technical support via the app

MGTS application, screenshots
The application from MGTS is aimed at making it easier to use and manage the company's services and connection packages. Using a mobile phone, subscribers will be able to call a technician, view payment history, renew subscriptions, pay for services, order new ones, view news and tariffs. In the main menu of the program there is a “Help” section through which you can seek advice.

Technical support in this case can be provided remotely online or by phone. If necessary, the user will be able to attach photo or video files.

Mobile software can be installed on smartphones using the Android or iOS platform.

Virtual payment

Electronic payment is confirmed by an Electronic Invoice document. The statement is generated upon payment and saved in the client’s transaction history. If necessary, the invoice can be printed.

Payment via Electronic Invoice was introduced as part of the environmental program Let's Save the Trees. The goal is to preserve natural wood resources. A huge amount of wood raw material is spent on paper production. Electronic payments help save paper consumption for invoices, checks and bills.

But, in addition to protecting the environment, this program is very convenient for clients.

Connection to the Electronic account is carried out from your personal account; you just need to send an application to the operator or fill out and send a promotional application.

1. Indicate your first and last name, home and/or mobile phone numbers and web mail address.
2. Then, payment for services can be sent in one click, with confirmation via SMS notification.
3. In this case, the client has the right to use a free subscription. MGTS news and announcements of promotions and benefits will be sent to your email.

All applications presented by MGTS are downloaded to mobile devices in the App Store or Google Play. Thus, the client gets access to control not only from a desktop computer, but also from any other place where there is an Internet connection.

LLC Arsalan

2014 at the legal address 412719, Republic of Buryatia, city of Ulan-Ude, 40 Let Pobedy street, building 19, apartment 2.

(read more…)

The organization is registered with the tax authority Interdistrict Inspectorate of the Federal Tax Service of Russia No. 2 for the Republic of Buryatia since October 3, 2021, assigned KPP 184340587. Registration number in the Pension Fund of the Russian Federation - 177069272800, FSS - 115222027803002.

The extract from the Unified State Register of Legal Entities indicates 1 individual as the founder. The main activity is wholesale trade in oil seeds and oil-containing fruits, 75 additional types are also indicated. There are 13 change records available in historical information, the last change was dated December 12, 2021.

No information was found on the participation of Arsalan LLC in tenders. There is no data on the organization’s participation in arbitration cases.

, assigned to checkpoint 184340587.

Toll-free number of MGTS contact center

MGTS subscribers can use several numbers to connect to the call center support service. Operators work around the clock and respond to customers as quickly as possible.

How to call from a mobile

Single call center number in Moscow. An additional short number for communication is 0636, you can call it free of charge from a mobile phone.

Request to call a technician if your phone breaks down

Applications are accepted by the MGTS contact center and forwarded to the Repair Bureau. Specialists are repairing the transmission line. Information on where to call in case of a malfunction is available on the company’s website: a single MGTS number or a support hotline for residents of the Moscow region. . Calls within your home region are free.

Is it possible to submit a connection request by phone?

You can apply to connect the service by calling the landline phone number 8 (495) 636-0-636. The employee will ask you to indicate the address, last name, first name and patronymic of the subscriber to call the technician. After processing the application, a specialist will contact the user to find out the most convenient time for the employee to arrive.

By calling a landline phone, you can leave a request for connection.

MGTS technical support phone - support service

Free telephone number of the MGTS hotline in the Moscow region to contact the operator:

8

MGTS Contact Center in Moscow (calls are free when calling from MGTS landline and mobile numbers):

8

Short number for calls only from an MTS mobile phone or from an MGTS mobile number:

0636

The MGTS hotline or the company's support service operates around the clock. The mobile and telephone operator rarely experiences technical outages, but communication with customers is constantly maintained.

By telephone you can find out about payment methods and outstanding bills. The company also accepts all claims, complaints and suggestions for improving work.

Customers of Moscow city telephone networks who use digital television and the Internet, but are not fixed-line or mobile subscribers, can order a call back from a support operator on the official website.

How to report communication problems to the operator? There are several ways to contact the consultation service operator and report a problem, but first you need to conduct an independent analysis. This will allow you to provide the support line consultant with details and will significantly speed up the process of correcting difficulties.

Technical support of the telecommunications provider MGTS is a 24-hour customer service service that operates through a universal Contact Center.

If your telephone, Internet or television does not work, you need to call the repair bureau / Unified Contact Center of PJSC MGTS using the hotline number above.

If the reason why the MGTS landline phone does not work remains unclear, a technical specialist will come to your home. Keep in mind that the visit is carried out not by the employees of the Moscow city telephone network themselves, but by contractors with whom they cooperate, therefore the quality of service, as well as the cost of the services provided to eliminate breakdowns in some cases may vary significantly depending on the area, street or even Houses.

Internet connection

Category page - Internet
Internet in the home, depending on the needs of the client, is connected at different rates. Current prices are published in the subcategories of the Internet section. In addition to direct connection services, the user can contact MGTS for equipment configuration and repair services.

By type, the connection operates in two modifications - via a modem and telephone jack or via the latest generation GPON optical technology. Whatever equipment MGTS clients choose, the company installs it free of charge.

What questions does the MGTS contact center help with?

MGTS support service receives and processes user requests by phone. It helps solve problems for different groups of citizens.

For individuals

Contact center specialists consider requests from individual subscribers regarding issues such as:

• connecting home telephony, wired Internet, digital television and disconnecting services;
• personal account balance;
• existing tariffs and promotions;
• initial setup of equipment and the need to eliminate its malfunction;
• payment for services;
• problem with access to “Personal Account”, errors in the mobile application;
• calling a technician to your home in case of an unstable connection.

Legal entities

MGTS contact center operators accept applications for connection of telephony and Internet services from legal entities. They tell you how to register a “Personal Account” and top up your personal account balance.

And also, with the help of the support service, an entrepreneur can call a technician to connect a security system and alarm system in the office or replace existing equipment.

Specialists receive and consider customer complaints. Legal entities can seek advice by calling.

MGTS (telephones of MGTS OJSC, telephone exchanges, MGTS help desk)

All questions about the operation of MGTS services can be clarified at the company’s unified contact center by phone +7 495 636-0-636 (Unified Contact Center) or by email

United archive of the Moscow city telephone network Address: Moscow, Novoyasenevsky Ave., 24/4 Telephone:

Moscow City Telephone Network, Central office Address: Moscow, blvd. Petrovsky, 12/S3 Phone:

Moscow City Telephone Network, research center Address: Moscow, per. Milyutinsky, 5 Telephone:

Moscow City Telephone Network, Petrovsky telephone center Address: Moscow, st. Dubininskaya, 12 Telephone:

Moscow City Telephone Network, repair and construction department Address: Moscow, st. Serpukhovsky Val, 20 Telephone:

Moscow City Telephone Network, service department help desk Telephone:

Moscow City Telephone Network, Zamoskvoretsky telephone center Deputy. Head of the technical accounting department: Bochkareva Natalya Viktorovna Telephone Deputy. Head of the technical accounting department: 8 Address: Moscow, st. 1 Dubrovskaya, 1/S2 Telephone: Technical Accounting Department Telephone: 8 (495) 678-33-39

Moscow City Telephone Network, Lublin telephone center LbTsUS Chief engineer LTsUS: Sorokin Vladimir Sergeevich Telephone of the Chief engineer LTsUS: 8 (499) 178-34-35 Address: Moscow, 8th st. Tekstilshchikov, 8 Address of the Technical Accounting Department: Moscow, st. Znamenskaya, 4 Telephone: Technical Accounting Department Telephone: 8 (499) 162-35-22

Moscow City Telephone Network, Miussky telephone center Address: Moscow, st. Zamorenova, 11 Phone:

Moscow City Telephone Network, Ostankino telephone center Address: Moscow, st. Dokukina, 4 Phone:

Moscow City Telephone Network, Petrovsky telephone center Address: Moscow, st. Yablochkova, 19/A Phone: 8 (495)

Moscow City Telephone Network, Preobrazhensky telephone center PrTSUS Address: Moscow, st. Elektrozavodskaya, 60 Telephone:

Moscow City Telephone Network, Sevastopol telephone center Address: Moscow

Moscow City Telephone Network, Special telephone center Address: Moscow, st. Mozhaisky Val, 12/S1 Phone:

Moscow City Telephone Network, Tushino telephone center TuTsUS Address: Moscow, st. Tushinskaya, 11/3 Telephone of the head of the 1st department of TuTsUS: 8 (495) 490-33-23 Head of Technical Accounting of TuTsUS: Natalya Vladimirovna Matveeva Telephone of the head of Technical Accounting of TuTsUS: 8 (495) 490-45-68

Moscow City Telephone Network, Filevsky telephone center Telephone of Technical Accounting Department FCUS: , 438-01-33, 438-04-33 Head of Technical Accounting Department FCUS: Potapova Tatyana Grigorievna Address: Moscow

Moscow City Telephone Network, Filevsky telephone center, cable shop Address: Moscow, st. Veresaeva, 11 Telephone:

Moscow City Telephone Network, Tsaritsyn telephone center Address: Moscow, blvd. Klenovy, 3 Telephone of the accounting department of the Central Central Information Service: Telephone of the Technical Accounting Department of the Central Central Information Service: Head of the Technical Accounting Department of the Central Central Supervision Center: Abramenko O.N. Telephone:

Moscow City Telephone Network, department of reconstruction and design of networks Address: Moscow, Begovaya Alleya, 9/A Telephone:

Moscow City Telephone Network, directory of reference and information services Address: Moscow, st. Novy Arbat, 2 Telephone:

Moscow City Telephone Network, department of technical operation of telecommunications Address: Moscow, Begovaya Alleya, 9/A Telephone:

Museum of the Moscow City Telephone Network Address: Moscow, st. Sorge, 27 Phone:

Dormitory of the Moscow City Telephone Network Address: Moscow, st. Rechnikov, 28 Phone:

Single contact center of the Moscow city telephone network Telephone:

What is the MGTS hotline phone number?

When communicating with technical support representatives, customers are offered to use more immediate means, such as a hotline number.

You can call from a mobile or landline phone free of charge using a single reference number.

Clients in the Moscow region and the city of Moscow have a single telephone number for calls, but to relieve the burden on the contact telephone number with code 8800, an additional telephone number was allocated for Muscovites. line - +7 (495) 636 0 636.

You can call this number for free in the same way. It is worth clarifying that the above numbers are intended for calls from individuals.

If you are a partner, then for legal entities you need to contact by a separate phone number. Calls are charged according to the conditions of your operator.

MGTS contacts: address, telephone, official website

Public Joint Stock Company "Moscow City Telephone Network" (PJSC MGTS):

• Postal address: 119991, Russia, Moscow, st. B. Ordynka, 25, building 1;
• Phone: 8 (495) 636-0-636 (single contact center, hotline);
• Fax machine;
• Email: [email protected] - for incoming correspondence from legal entities;
• [email protected] - for requests from individual clients regarding the provision of communication services and technical support.

Login to MGTS Personal Account

MGTS official website: MGTS.Ru

Social network:

• VKontakte: vk.com;
• Facebook: www.facebook.com;
• Odnoklassniki: www.ok.ru;
• Twitter: twitter.com;
• My World Mail.ru: my.mail.ru;
• YouTube channel: www.youtube.com.

Requisites:

• OGRN: 1027739285265;
• INN: 7710016640;
• Checkpoint: 997750001;
• OKVED: 64.20;
• OKPO code: 04856548;
• OKATO code: 45286560000.

Home connection

The landline telephone is still a popular method of communication, despite the widespread adoption of mobile devices.

1. A home telephone is independent of connection quality and interference.
2. In addition, the wired device operates from a wall outlet and not on batteries. This means that it will not fail at a critical moment.

MGTS home telephone - tariffs
Landline telephone tariffs are located on the Home telephone data page. In addition to local calls, prices for long-distance calls are provided.

Important! Points under the bonus program apply to both the services described above and the connected landline phone.

Legal information MGTS in Moscow

This site is not an official site.

Were you able to reach the Hotline?

Yes, we succeeded No, we failed

(read more…)

This site is not a mass media outlet.

The information on this site is provided for information and connection only, “MGTS Digital TV”, “MGTS Mobile Communications” and “MGTS Home Phone” in Russia.

All information received from the client is required only to check the technical feasibility of connecting to MGTS telematics services. Consultation, application, and connection services are provided free of charge. No monetary remuneration is implied for consultations, technical feasibility checks, registration and submission of an application, the actual connection itself and after-sales service.

This resource is the website of the official partner of PJSC Moscow City Telephone Network (MGTS trademark) and is for informational purposes only and under no circumstances is it a public offer as defined by the provisions of Article 437 (2) of the Civil Code of the Russian Federation.

No monetary remuneration is implied for consultations, technical feasibility checks, registration and submission of an application, the actual connection itself and after-sales service.

Arsalan LLC INN 1379263969 OGRN 3102985230114 registered on 10/03/2014 at the legal address 412719, Republic of Buryatia, Ulan-Ude city, 40 Let Pobedy Street, building 19, apartment 2. Organization status: liquidated. The head is the General Director Buyantuev Bair Aleksandrovich (TIN 616067078032). The amount of the authorized capital is 8,126,612,911 rubles. More details >

What questions should you not contact the call center with?

Contact center specialists do not provide information regarding tariffs and services of other telecom operators. And they also cannot help if the user is faced with fraud by persons who are not representatives of the company.

Contact center employees refuse to service citizen requests containing profanity.

Subscriber requests will not be considered if the data transmission failure was due to a power outage or the actions of third parties. The company is not responsible for events occurring due to reasons beyond its control.

Answers to questions regarding television, the Internet, and mobile communications can be found on the MGTS website in the “Support” section. Useful information is published in the “Additional Information” subsection. Subscribers can disable services by visiting the nearest company office.